Khách sạn Totorane Grande

"Nice clean hotel, located very close to Plaza d’Armas. All the staff members are very nice, helpful and friendly except for one lady with glasses, who works the reception in the evening. She was rude, always on her phone and acted like we were disturbing her. She even told me not to get was from the dining area even if the other receptionist in the morning said I could help myself. Other than this employee the others were so helpful. They even made me a breakfast box to go as I had to leave...

"Staff was great and nice little breakfast. Room was freezing/water did not get hot."

"This stay is on a floating island in Lake titicaca. As an experience it is amazing. However, be prepared that they only accept cash, the rooms are not heated, our stay on October 3rd 2024 was extremely cold. Nestor is a pleasant host, and gave us a tour of Uros island on our way back to shore. Note that the showers have limited access to hot water, and the toilet is a dry toilet, also there is no WiFi and limited cellular signal. Over all, the view and experience are amazing, but be prepared for...

"Great location "

"Fomos muito bem atendidos pelas funcionárias do local, dona Lourdes muito atenciosa , a outra que trabalha na cozinha excellent funcionária, atendia na hora às recorrências."

"That services was terrible "

"Turned up at the hotel and the doors were padlocked. Called them on the number pinned to the door and they said they would be there in 1 hour. I returned in 1 hour and no one showed up. Hotel.com were useless and have refused to refund me as they say I cancelled and the hotel needs to approve the refund in this instance."

"Very old bed and property, worth one night for the price. "

"Excellent"

"Quarto bem climatizado, otimo espaco, somente pecaram em nao deixar disponivel no quarto os chas que geralmente oa hoteis deixam para melhorar na altitude."