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"Great place to stay In the heart of everything"

"No fue bueno el trato en la recepción al momento de hacer el check in"

"Excelente hotel"

"Balcony was nice."

"Good Hotel 👍"

"Clean rooms. Good staff. My favorite part of the property was the warm pools. The beach was very nice but the waves are very strong. Cant swim very much more than the shore. I would recommend not getting a shuttle and renting a car instead. Not online though, wait till you land and find the National/Enterprise people at the counters past the checked bags. $28/day compared to a $50-100 shuttle per person one way. Save yourself a lot of money with a rental."

"Spent 10 days there June 2026. Very clean. Super strong and fast wifi. Comfortable beds. Restaurant at the bottom of the hill was EXCELLENT. Pretty boring for kids, though. Cost an average of $180 pesos to take a taxi downtown. 3 blocks from a Fresko grocery story and Oxxo was even closer. The property runs perpendicular to the ocean so if you are in building #1 (#10 is closest to the water and #1 is furthest), you're 500m from the restaurant. Got lots of walking in!"

"I can't say enough good things about this resort. From the moment we arrived, the experience exceeded every expectation. The staff were some of the kindest, most genuine people we've ever met. As a Mexican American, the warmth and hospitality felt especially authentic—everyone made us feel truly welcome from the very beginning. After check-in, we were driven to our room in a luxury golf cart, and the property immediately took our breath away. The resort is absolutely stunning, with panoramic...

"Getting your rooms stocked and cleaned 2 times a day. Coffee and restaurants open all day! Such a relaxing atmosphere. We will be back again !"

"My family and I stayed at Hacienda Encantada again this summer after experiencing amazing service and a beautiful resort two years ago. However, this time there was a noticeable decline in service quality and management. When we arrived to check in, we expected some sort of upgrade for being Expedia Gold members, just as we received two years ago. Despite our status, we were only given a room one floor higher and were told that was our upgrade. However, the rest of our family, who are not Gold...

"Great stay, nice rooms, good food, great pools"

"Very beautiful place!!! We stayed at Baja Point and the view was just breathtaking! Our room was so clean and spacious, the front desk and workers were all so kind and helpful since the moment we got there. Will definitely come back! One thing I will say the elevators were a bit confusing I had to use the phone by the elevator to call the front desk for directions on our first night however it was pretty easy to get the hang of afterwards also it’s pretty quiet at night meaning not much staff...

"The resort was absolutely lovely. The staff was very pleasant. We got to know one waiter in particular, Rodrigo. He looked out for us, bringing waters to make sure we were hydrated, checking on us often. The resort did forget our amenity and it was too late to get it when we asked for it so be sure to ask the first day if it’s not there."

"Great amenities and beautiful lodgings. In the heart of a resort area so you woll have to uber in 20 minutes for marina/boat and city center activities"

"Una habitacion limpia, camas suaves, baño amplio, amenidades agua y cafe excelente, la alberca limpia y bonita vista, personal de cocina deberia de poner un recipiente para propina."

"This was an amazing property. I wish I had known that we couldn’t swim in the ocean at the resort due to the rip currents and extreme waves prior to making our reservation. We were able to go to the public beach (definitely recommend) it was just a short uber ride away and we were able to swim with all the fish. We had a great time regardless of that. The food was good compared to the all inclusive we stayed at last yr in Cancun"