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Nhận xét về Element By Westin Bali Ubud

5 out of 5
Element By Westin Bali Ubud
JL Raya Andong No 88, Desa Petulu, Kabupaten Gianyar, Ubud, Bali

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 188/281 nhận xét" "
Đánh giá 8 - Tốt. 71/281 nhận xét" "
Đánh giá 6 - Được. 14/281 nhận xét" "
Đánh giá 4 - Kém. 6/281 nhận xét" "
Đánh giá 2 - Tồi. 2/281 nhận xét" "

9,6/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Akarshita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Element Ubud Team trả lời vào 23/05/2024
Dear Akarshita, Warmest Greetings from Element by Westin Bali Ubud! We're truly grateful for your feedback! It's wonderful to hear that you had such a great experience with us. Providing excellent service is our top priority and knowing that we met your expectations brings us immense joy. Thank you for choosing us, and we hope to have the pleasure of serving you again soon!

10/10 - Xuất sắc

Srinivas

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay with family!
Lưu trú 3 đêm vào Tháng 5, 2024
Element Ubud Team trả lời vào 09/05/2024
Dear Srinivas, Warmest Greetings from Element by Westin Bali Ubud!Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed your stay with us. Our team strives to create a welcoming environment suitable for families, and it's fantastic to know that we met your expectations. We hope to have the pleasure of welcoming you and your family again in the future!

10/10 - Xuất sắc

Lisa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked the breakfast, the pool and the spa
Lưu trú 2 đêm vào Tháng 5, 2024
Element Ubud Team trả lời vào 06/05/2024
Dear Lisa, Warmest Greetings from Element by Westin Bali Ubud! We're thrilled to hear that you enjoyed your experience with us! It's fantastic to know that our breakfast, pool, and spa met your expectations. Your satisfaction is our priority, and we're delighted that you found these aspects of your stay enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you back soon for another relaxing visit!

8/10 - Tốt

Patricia

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel facilities were great, it felt luxurious and extremely safe around this hotel.
Lưu trú 3 đêm vào Tháng 4, 2024
Element Ubud Team trả lời vào 03/05/2024
Dear Patricia, Warmest Greetings from Element by Westin Bali UbudWe're delighted to hear that you enjoyed your stay with us, and you found our hotel facilities to be luxurious and safe. Providing a comfortable and secure environment for our guests is always a top priority for us. We appreciate your positive feedback and hope to welcome you back for another exceptional experience in the future!

8/10 - Tốt

Amanda Denise

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Element Ubud Team trả lời vào 09/04/2024
Dear Amanda Denise, Greetings from Element by Westin Bali Ubud!Thank you for taking the time to leave us a review! We're pleased to hear that you had a positive experience during your stay. Our team do the best to ensure that every guest feels comfortable and well taken care of, and we're glad to see that reflected in your rating. If there are any specific areas where you feel we can improve to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!

8/10 - Tốt

kelvin

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great little resort out of the main strip. Shopping around the resort was excellent where you could pick up things half the price of other places. We had a poolside room which was great for our water kids.
Lưu trú 2 đêm vào Tháng 4, 2024
Element Ubud Team trả lời vào 09/04/2024
Dear Kelvin, Greetings from Element by Westin Bali Ubud!Thank you for your feedback! We're glad to hear you enjoyed your stay with us, it's fantastic to know that you found the shopping options around the resort to be excellent, offering great value compared to other places.We're delighted that your poolside room was perfect for your water-loving kids, providing a convenient and enjoyable experience. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!

8/10 - Tốt

KYOKO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
シャトルバスのが少ない
Lưu trú 2 đêm vào Tháng 3, 2024
Element Ubud Team trả lời vào 28/03/2024
Dear Kyoko, Warmest Greetings from Element by Westin Bali Ubud! First of all, we apologize for any inconvenience caused by the limited availability of the shuttle bus. Your feedback is valuable to us, and we are actively reviewing our transportation services to better meet the needs of our guests. Thank you for bringing this to our attention. In addition, as an alternative options, we are able to arrange a local driver during the guest stay and it would be charge based on the guest destination. We look forward to welcoming you back in the near future!

10/10 - Xuất sắc

Srini

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay. Good choices for the breakfast
Lưu trú 4 đêm vào Tháng 3, 2024
Element Ubud Team trả lời vào 27/03/2024
Dear Srini, Warmest Greetings from Element by Westin Bali Ubud!Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our breakfast options met your expectations. We strive to provide a pleasant experience for all our guests, and it's wonderful to know that we succeeded during your visit. We look forward to welcoming you back at the near future. Thank you!

8/10 - Tốt

Maureen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 2, 2024
Element Bali Ubud trả lời vào 04/03/2024
Dear Maureen, Warmest Greeting from Element by Westin Bali Ubud Thank you for taking the time to share your feedback, we're thrilled to hear your overall experience and will always looking for ways to improve, therefore please advice if there's anything specific you think we could do better, we would more than happy to improve our service. We hope to have the opportunity to serve you again in the future. Thank you!

6/10 - Được

Fabio

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Element Ubud Team trả lời vào 21/02/2024
Dear Fabio, Warmest Greetings from Element by Westin Bali Ubud!Thank you for taking the time to provide your feedback. We appreciate your kind review of our product and service. Your feedback helps us identify areas for improvement and better serve our guests. We are committed to continuously enhancing our offerings and addressing any concerns you may have raised. If there are specific areas you feel we could focus on to improve your experience, please don't hesitate to let us know. We value your input and strive to make your next stay with us even better. Thank you!

10/10 - Xuất sắc

Angus

Lưu trú 2 đêm vào Tháng 2, 2024
Element Ubud Team trả lời vào 19/02/2024
Dear Angus, Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you!

10/10 - Xuất sắc

Yueh

Lưu trú 1 đêm vào Tháng 2, 2024
Element Ubud Team trả lời vào 19/02/2024
Dear Yueh, Thank you for your feedback, also thank you for choosing Element by Westin Bali Ubud for your stay. We hope you had a great moment with us, your feedback is valuable for us to keep increase service quality in the future. We look forward to welcoming you again in the near future.

10/10 - Xuất sắc

Kong, Calgary

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel with cleanliness, simple design and friendly staffs. Location is distance from everywhere. Luckily hotel has provided free shuttle to city center and money forest.
Lưu trú 3 đêm vào Tháng 2, 2024
Element Ubud Team trả lời vào 15/02/2024
Dear Kong, Warmest Greetings from Element by Westin Bali Ubud!Thank you for sharing your feedback! We're thrilled to hear that you had a pleasant stay at our hotel. Maintaining cleanliness and providing a warm and welcoming environment are top priorities for us.In addition, we understand regarding to your concern about our hotel location and we're glad that our complimentary shuttle service to the city center and monkey forest helped enhance your overall experience. We strive to make it convenient for our guests to explore the area and enjoy all that it has to offer.Your satisfaction is important to us, and we hope to have the pleasure of hosting you again in the future!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 8 đêm vào Tháng 2, 2024
Element Ubud Team trả lời vào 15/02/2024
Dear Sir/Madam,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future!

10/10 - Xuất sắc

Lily

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stuff service , wonderful breakfast bunch of variety, up to date maintenance of the property . Breakfast stuff Dewi and PR front desk Weda they are out standing with their job. All in all its an unforgettable stay for us. .
Lưu trú 3 đêm vào Tháng 2, 2024
Element Ubud Team trả lời vào 12/02/2024
Dear Lily, We're thrilled to hear about your fantastic experience! Thank you for your kind words regarding our exceptional staff service, the wonderful variety offered at breakfast, and the meticulous maintenance of our property. Dewi during breakfast and Weda from the PR front desk will be delighted to know they made such a positive impression on your stay. Providing unforgettable experiences is our top priority, and we're glad we could deliver that for you. We can't wait to welcome you back for another memorable visit soon!

10/10 - Xuất sắc

Kheang

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff. Hotel was very clean and well maintained
Lưu trú 4 đêm vào Tháng 12, 2023
Element Ubud Team trả lời vào 20/01/2024
Dear Kheang, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience during your stay. Our team takes great pride in providing excellent service, and it's wonderful to know that our efforts have made an impact. We also appreciate your acknowledgment of the cleanliness and maintenance of the hotel – creating a comfortable and welcoming environment for our guests is always a top priority.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything specific you loved or any suggestions you may have, we'd love to hear more about your experience. Thank you!

10/10 - Xuất sắc

Kelisa

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property and staff. Would recommend. More fans needed in restaurant area
Lưu trú 4 đêm vào Tháng 12, 2023
Element Ubud Team trả lời vào 05/01/2024
Dear Kelisa, Thank you for taking the time to share your positive feedback about our property and staff. We are delighted to hear that you had a great experience and appreciate your recommendation.Your feedback regarding the restaurant area is valuable to us, and we take it seriously. We will certainly look into addressing this issue to enhance the comfort of our guests.We appreciate your patronage and hope to have the pleasure of welcoming you back in the future. If there is anything else you would like to share or discuss, please feel free to contact us directly.Thank you again for choosing our property.

6/10 - Được

Joseph

Lưu trú 3 đêm vào Tháng 12, 2023
Element Ubud Team trả lời vào 02/01/2024
Dear Joseph, Thank you for taking the time to provide your feedback. We appreciate your input and are committed to continually improving our products and services. Your score suggests there's room for enhancement, and we would like to better understand specific areas where we can make improvements.If you could share more details about what aspects you found lacking or areas where we can enhance your experience, it would be immensely helpful for us. Your feedback is invaluable in guiding us towards providing a better and more satisfactory service. Thank you again for your feedback; it is an essential part of our commitment to continuous improvement. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience.

8/10 - Tốt

Anuruddha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff, good service. Location is not great, located in alongside a very busy road.
Lưu trú 4 đêm vào Tháng 12, 2023
Element Ubud Team trả lời vào 27/12/2023
Dear Anuruddha,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our staff and enjoyed the good service we strive to provide.We understand that the location alongside a busy road may have impacted your overall impression. We apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we'll certainly take it into consideration as we continually look for ways to enhance the overall experience for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back in the future. If there's anything specific you believe we can improve upon, please feel free to share more details. We're committed to making every guest's visit a memorable one.Thank you once again for choosing Element by Westin Bali Ubud. We look forward to serving you again soon.

10/10 - Xuất sắc

Stefano

Lưu trú 1 đêm vào Tháng 12, 2023
Element Ubud Team trả lời vào 12/12/2023
Dear Stefano,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you!

10/10 - Xuất sắc

Sunny

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff
Lưu trú 5 đêm vào Tháng 12, 2023
Element Ubud Team trả lời vào 12/12/2023
Dear Sunny,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.It's great to read that we have exceeded your expectations in our services and facilities provided, especially the friendliness and helpfulness of our team. We will be making sure to pass on the great comments received from you. We look forward in welcoming you back again in the future. Thank you!

10/10 - Xuất sắc

Lindsay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean big beautiful rooms, lovely staff, fabulous breakfast, thank you!
Lưu trú 1 đêm vào Tháng 10, 2023
Element Ubud Team trả lời vào 13/11/2023
Dear Lindsay, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our clean, spacious rooms, and found our staff to be lovely. It's always our goal to provide a welcoming and comfortable stay for our guests.We're also delighted that you enjoyed the fabulous breakfast. Our team works hard to ensure a variety of delicious options to start your day right.Your kind words mean a lot to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you loved or any suggestions you have, feel free to let us know.

10/10 - Xuất sắc

Kristine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Loved all the people who worked there - they were the best ever!
Lưu trú 7 đêm vào Tháng 10, 2023
Element Ubud Team trả lời vào 03/11/2023
Dear Kristine, Thank you for your great feedback. We are delighted to hear that you loved our amazing team! Our staff takes pride in providing exceptional service, and your kind words mean a lot to us. Thank you for choosing us, and we hope to welcome you back for another outstanding experience in the future! Thank you.

10/10 - Xuất sắc

Manuel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
An Excellent value property with a friendly staff
The Elements by Westin was a great hotel to stay in, nice location close enough to Ubud City Center, but not that close to feel the frenzy of it. The staff was very welcoming and accommodating, we really enjoy the pool and the quiet surroundings, the breakfast buffet was very diverse and food was delicious. an excellent value option for a chilled resort experience in Ubud.
Lưu trú 3 đêm vào Tháng 10, 2023
Element Ubud Team trả lời vào 03/11/2023
Dear ManuelThank you for your great feedback. We are delighted to hear that you had a wonderful stay at Element by Westin Bali Ubud! we are glad that you enjoyed the convenient location, friendly staff, and the peaceful ambiance. The diverse breakfast buffet and delicious food certainly add to the experience. Thank you for choosing us for your getaway in Ubud. We look forward to welcoming you back in the future! Thank you.

10/10 - Xuất sắc

anne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked the pool best
Lưu trú 3 đêm vào Tháng 10, 2023
Element Ubud Team trả lời vào 03/11/2023
Dear Anne,Thank you for your great feedback. We are thrilled that you enjoyed our pool. Your feedback is important to us, and we are glad you had a great time. We hope to see you again soon for another refreshing dip in the pool! Thank you for choosing us for your getaway in Ubud. We look forward to welcoming you back in the future! Thank you.

8/10 - Tốt

CHIA HSUN

Lưu trú 3 đêm vào Tháng 10, 2023
Element Ubud Team trả lời vào 19/10/2023
Dear Chia Hsun,Thank you for your feedback, also thank you for choosing Element by Westin Bali Ubud for your stay. We hope you had a great moment with us, your feedback is valuable for us to keep increase service quality in the future. We look forward to welcoming you again in the near future. Thank you.

10/10 - Xuất sắc

Crispin

Lưu trú 2 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 12/10/2023
Dear Crispin, Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 09/10/2023
Dear Moonju Kim,Thank you for your feedback, also thank you for choosing Element by Westin Bali Ubud for your stay. We hope you had a great moment with us, your feedback is valuable for us to keep increase service quality in the future. We look forward to welcoming you again in the near future. Thank you.

10/10 - Xuất sắc

Safwan, dubai

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice clean and good service
Lưu trú 3 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 04/10/2023
Dear Safwan,Greetings from Element Ubud!Thank you for staying with us at Element by Westin Bali Ubud and sharing your experience with us. We value your time and energy since our guests' perspective is very important to us and so is your constructive feedback, for our team as well as for readers and visitors from all around the world alike.I am pleased to learn that we had met your expectations during your recent visit and please be assured that we will continuously seek for improvement on our current experience in hopes of exceeding your expectations on your next stay with us. Once again, thank you for taking the time to share your experiences with us. It would be our pleasure to welcome you again to the Element by Westin Bali Ubud in the not too distant future.

6/10 - Được

Traver

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 9, 2023
Element Bali Ubud trả lời vào 04/10/2023
Dear Traver, Thank you for staying with us at Element by Westin Bali Ubud and sharing your experience with us on Expedia. We value your time and energy since our guests' perspective is very important to us and so is your constructive feedback, for our team as well as for readers and visitors from all around the world alike. Once again, thank you for your review and we hope to welcome you back to Element Ubud in the very near future. Thank you

10/10 - Xuất sắc

Guangduo

Lưu trú 7 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 28/09/2023
Dear Guangduo,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

10/10 - Xuất sắc

Samed

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is excellent and in particular, the staff is remarkable. We extended our stay from 3 to 5 nights and we could have stayed even longer. The hotel is constantly cleaned, the staff goes the extra mile and guests can relax to the fullest. There is a shuttle service provided by the hotel to take you to the center of Ubud.
Lưu trú 3 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 25/09/2023
Dear Samed,Warmest Greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.It's great to read that we have exceeded your expectations in our services and facilities provided, especially the friendliness and helpfulness of our team. We will be making sure to pass on the great comments received from you. We look forward in welcoming you back again in the future. Thank you

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Little bit far away from Ubud. There is a shuttle, running just every two hour for max 10 guests till 7 pm. However, it is easy grabbing a taxi. All in all a good place to stay...
Lưu trú 3 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 25/09/2023
Dear Mr./Mrs. Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you

10/10 - Xuất sắc

Perumal Sunderan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a lovely place to stay
Lưu trú 5 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 18/09/2023
Dear Perumal Sunderan,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

10/10 - Xuất sắc

Roger

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 15/09/2023
Dear Roger,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

10/10 - Xuất sắc

Nir, London

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent choice although abit away from the centre
Lưu trú 4 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 15/09/2023
Dear Nir,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

10/10 - Xuất sắc

Nadine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
😀
Lưu trú 4 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 15/09/2023
Dear Nadine,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

10/10 - Xuất sắc

Arlene

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is very friendly and honest. Location is great. Property has nice ambiance. Hotel room has nice breeze. Massage was super good. Yoga in the morning was nice.
Lưu trú 2 đêm vào Tháng 9, 2023
Element Ubud Team trả lời vào 12/09/2023
Dear Arlene,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.It's great to read that we have exceeded your expectations in our services and facilities provided, especially the friendliness and helpfulness of our team. We will be making sure to pass on the great comments received from you. We look forward in welcoming you back again in the future. Thank you!

10/10 - Xuất sắc

Ibrahim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place, would recommend to stay here
Lưu trú 5 đêm vào Tháng 8, 2023
Element Ubud Team trả lời vào 11/09/2023
Dear Ibrahim,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

8/10 - Tốt

laila

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You know the Marriott standard. Price is higher than what you could have gotten elsewhere.
Lưu trú 5 đêm vào Tháng 8, 2023
Element Ubud Team trả lời vào 12/09/2023
Dear Laila,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience. Your feedback is valuable for us to keep increase service quality in the future.Toward to your concern of the room price, please to inform that in August we were running a high occupancy therefore the room rate was higher than the normal season, as our rate is dynamic and will be change depend on the demand. We do hope could have another opportunity to welcoming you back in the near future. Thank you!

10/10 - Xuất sắc

Kyle

Lưu trú 4 đêm vào Tháng 8, 2023
Element Ubud Team trả lời vào 11/09/2023
Dear Kyle,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

10/10 - Xuất sắc

OMAR

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel surely exceeded my expectations!
Lưu trú 3 đêm vào Tháng 8, 2023
Element Ubud Team trả lời vào 14/08/2023
Dear Omar,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.It's great to read that we have exceeded your expectations in our services and facilities provided.We will be making sure to pass on the great comments received from you. We look forward in welcoming you back again in the future. Thank you!

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wonderful hotel with excellent service. Environment is quiet and clean. The hotel offers shuttle bus service to Ubud centre every two hourly.
Lưu trú 3 đêm vào Tháng 8, 2023
Element Ubud Team trả lời vào 14/08/2023
Dear Mr./Ms.Warmest Greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.It's great to read that we have exceeded your expectations in our services and facilities provided. We will be making sure to pass on the great comments received from you. We look forward in welcoming you back again in the future. Thank you!

10/10 - Xuất sắc

Sriram

Lưu trú 3 đêm vào Tháng 8, 2023
Element Ubud Team trả lời vào 11/09/2023
Dear Sriram,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you

10/10 - Xuất sắc

Quang

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location. Great facilities. Very nice pool. Breakfast is okay.
Lưu trú 7 đêm vào Tháng 7, 2023
Element Ubud Team trả lời vào 03/08/2023
Dear Quang,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you.

10/10 - Xuất sắc

Ute

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 7, 2023
Element Ubud Team trả lời vào 25/07/2023
Dear Ute,Warmest greetings from Element by Westin Bali UbudThanks for your review and sharing your feedback of your stay at Element by Westin Bali Ubud. We hope you had a great moment with us, your feedback is valuable for us to keep increase service quality in the future. We look forward to welcoming you again in the near future. Thank you.

10/10 - Xuất sắc

Turner

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A good option for tourists to stay in Ubud. A memorable experience.
Lưu trú 5 đêm vào Tháng 6, 2023
Element Ubud Team trả lời vào 06/07/2023
Dear Turner,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 4, 2023
Element Ubud Team trả lời vào 21/06/2023
Dear Mr./Mrs, Warmest greetings from Element by Westin Bali Ubud, thank you for staying with us and sharing your stay experience. We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you and best regards!

6/10 - Được

Ruby

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Average for the price and comparable hotels in Bali. Not bad just not good either.
Lưu trú 3 đêm vào Tháng 4, 2023
Element Ubud Team trả lời vào 18/04/2023
Dear Ruby,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you and best regards!

8/10 - Tốt

Laura Rosa

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was lovely although our room had a musty/mouldy smell. We asked to look at another room, but this smelt the same. Not enough umbrellas around the pool. Breakfast food in serving dishes was not hot. Too much expectation on using apps to locate information, ie there is a cinema on site but couldn’t find out what was showing. Staff were excellent and very attentive. Overall though loved the hotel.
Lưu trú 4 đêm vào Tháng 3, 2023
Element Team trả lời vào 30/03/2023
Dear Laura,Warmest Greetings from Element by Westin Bali Ubud! Thank you for taking the time to share your valuable feedback. It has come to our attention that the service you received during your recent stay did not meet your expectations. Please accept our sincere apology for the inconvenience. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issues from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ubud Bali. Thank you and best regards,