4/10 - Kém
Viatcheslav
Đi cùng bạn đồng hành
30/11/2025
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely NOT a 5 star and not a resort, just a 3 star hotel with a huge and noisy construction site next door. Room smells like fish and sewage. Unfortunately couldn’t get a refund and had to stay and deal with the stress and suffering of being stuck in there as hotel refused to refund. On last day lovely manager Lea organised one hour massage at the spa complimentary which was nice and restaurant food was nice but unfortunately overall experience was horrible. Didn’t use gym either as it was tiny room in the basement without windows and big enough for one or two people maximum. No money exchange service available. Luckily we have few more days in Bali and came to a quiet gorgeous real 5 star new modern resort with lovely forest surroundings, several restaurants and shops, saunas, steam rooms, spa pools, big gym overlooking the forest, few swimming pools and all the amenities as expected with a complimentary drinks and snacks in minibar included all at the same price as Kamala charged us. At least we can recover now from the stress of staying at Kamala.
Viatcheslav
Lưu trú 4 đêm vào Tháng 11, 2025
