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Kashiwaya

3.0 star property
Travelers find a peaceful retreat where genuine hospitality meets natural beauty at this property with an indoor mineral hot spring just steps from exploration

Choose dates to view prices

Located conveniently near a train station, Kashiwaya provides a quiet getaway featuring an indoor mineral hot spring and on-site shopping. Guests can borrow bikes to explore the area, use the laundry facilities, and stay connected with WiFi in the common areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping
The current price is 2.182.901 ₫
2.401.191 ₫ total
12 May - 13 May

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, bed sheets, wheelchair access

Japanese Style Room

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 4 Single Futons
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About the area

Located in Chikuma, Kashiwaya is near a train station. Nishizawa Piggy Bank Museu and Shinano Kangetsuen are cultural highlights, and some of the area's landmarks include Mori Shogunzuka Keyhole Tomb and Ueda Castle Ruins Park. Chausuyama Zoo and Nagano City Museum are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with hiking/biking trails nearby. Visit our Chikuma travel guide
Map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • Nagano Olympic Stadium
    Nagano Olympic Stadium
    24 min drive - 15.9 km
  • M-Wave Olympic Memorial Arena
    M-Wave Olympic Memorial Arena
    39 min drive - 27.4 km
  • Zenko-ji Temple
    Zenko-ji Temple
    39 min drive - 26.4 km
  • Nishizawa Piggy Bank Museu
    6 min walk - 0.6 km
  • Joyama Historic Park and Arata-Jo Mountain Castle
    4 min drive - 2.1 km

Getting around

  • Chikuma Obasute Station
    11 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    53 min drive

Restaurants

  • 六花亭
    10 min walk
  • ゆかり
    2 min walk
  • 中国料理 大上海
    16 min walk
  • Kurumi（くるみ）来瑠味
    6 min walk
  • 居酒屋やまよし
    6 min walk

About this property

Kashiwaya

Ryokan near a train station
Consider a stay at Kashiwaya and take advantage of an indoor mineral hot spring (onsen), shopping on-site and laundry facilities. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self-parking
  • Japanese breakfast (surcharge), bike hire and hot springs on-site
  • An electric car charging station, free newspapers and a front desk safe
Room features
All guest rooms at Kashiwaya include thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with children's dressing gowns and free toiletries
  • Wardrobes/cupboards, highchairs and daily housekeeping

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  • Parking included
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The price is 1.387.654 ₫
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 1100 for adults and from JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility and high chair
This property accepts cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Kashiwaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kashiwaya?

As of 11 May 2026, prices found for a 1-night stay for 2 adults at Kashiwaya on 12 May 2026 start from 2.182.901 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kashiwaya?

Self-parking is free at this property.

What time is check-in at Kashiwaya?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Kashiwaya?

Checkout is at 10 AM.

Where is Kashiwaya located?

Situated in Chikuma, this ryokan is within 1 mile (2 km) of Nishizawa Piggy Bank Museu and Joyama Historic Park and Arata-Jo Mountain Castle. Daiei-ji Temple and Obasute Rice Terraces are also within 6 miles (10 km).

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Reviews

Kashiwaya Reviews

7.8

Good

7.2

Cleanliness

6.6

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 66 reviews
Rating 8 - Good. 28 out of 66 reviews
Rating 6 - Okay. 12 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 5 out of 66 reviews

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

*

Liked: Staff & service, amenities, property conditions & facilities
The building is very old, but you can feel the effort put into keeping it clean and tidy. The staff provided polite and attentive service without being overbearing. Above all, the hot spring is wonderful. The bath on the first floor was too hot for me, so I used the one on the fifth floor instead, and enjoyed a refreshing soak in the morning. The quality of the water is undoubtedly among the best in Japan. This place is not for those expecting the hospitality of a luxury hotel or clean, brand-new facilities. It’s perfect for those who want to enjoy a rustic, unpretentious ryokan with an excellent hot spring. There are no breakfast spots nearby, so if you’re staying without meals, I recommend the soba shop inside Togura Station.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Yu Keung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!
Stayed 2 nights in Nov 2022
Verified

8/10 Good

ミキ

Liked: Cleanliness, amenities, property conditions & facilities
施設は古いが、部屋はリフォームしてあり、清潔だった。温泉街の、ど真ん中にあり立地よし、コスパもよかった
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

なおこ

Liked: Cleanliness, property conditions & facilities
４日間お世話になりました。 温泉もお部屋も凄く満足でした。宿で食事ができたらなお良かったと思います
Stayed 3 nights in Dec 2025
Verified

8/10 Good

ヒロユキ

Liked: Staff & service, amenities, property conditions & facilities
気軽に宿泊でき、本格的な源泉の温泉を楽しむことができました。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅まで送迎があれば満点！

温泉最高！ 次回もココですね♬ お客さんが増えて値上げしませんように•••
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

たみこ

Disliked: Staff & service, property conditions & facilities
始めの投稿欄に食事の有無の記載が無かった。 1人の宿泊代で1万5千円程だったので、当然、食事が夕飯or朝食が着いているのかと思ったが、どちらも無し。 宿周辺にラーメン屋とコンビニが有るのみで、飲食店が周囲に無かった。 上記に伴い、宿キャンセルや別宿への変更を宿主に言ったが、受け付けてくれなかった。 トイレは部屋には無く、部屋外の共同トイレで不便だった。 お薦めしない宿です！！！
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Feb 2025
Verified

8/10 Good

かずとし

Liked: Staff & service
Disliked: Property conditions & facilities
受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Usan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour tout à fait agréable

Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Stayed 1 night in Oct 2024
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

yuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024
Verified

6/10 Okay

HANAKO

Liked: Staff & service
Disliked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

けいいち

Disliked: Staff & service, property conditions & facilities
大浴場が汚いのとシャワーのお湯が出ず冷水だった。
Stayed 1 night in Feb 2024
Verified

8/10 Good

Yoshinobu

Liked: Cleanliness, staff & service, amenities
温泉の脱衣場がとても寒かったです。
Stayed 1 night in Feb 2024
Verified

8/10 Good

タダヒロ

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
合理的なシステム 設備は今ひとつなれどスタッフ対応良し 値段を考えるとまずまず
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Fumio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方がとても親切です。 お風呂も気持ちよかったです
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったりしていて良かった。
Stayed 1 night in Aug 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

古いが綺麗

古い温泉街にある古い宿。学生の合宿に利用されそう、と思っていたら滞在中も学生が40名程泊まっていた。 しかし、その事に気が付かなかった位、音も聞こえず、古いが不快な匂いも一切無く、害虫が出る様な事もなく室内快適だった。 温泉だがシャワー等の使い勝手、セキュリティがいまいち。朝風呂程度は良いが、1日の汚れを落とすには近くの銭湯利用した。 食事は摂っていないので分からない。
Stayed 2 nights in Aug 2023
Verified

8/10 Good

リョウスケ

Liked: Staff & service, amenities
温泉がいっぱいの観光地でよかったです。
Stayed 1 night in Aug 2023
Verified

8/10 Good

みつよし

Liked: Staff & service
子供の菅平合宿応援のため、こちらで宿泊させていただきました。 良くも悪くも昔ながらの雰囲気の漂う旅館で私は好きです。 温泉は若干熱めでしたが良い湯でした。
Stayed 1 night in Aug 2023
Verified

8/10 Good

ヒロアキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素泊まり宿で値段もリーズナブルで良かったです
Stayed 1 night in May 2022