Khách sạn University Heights

"It was good"

"Great service"

"Nice stay"

"Air conditioner wasn't working in the night"

"None"

"Property is in very good location. Staff were courteous and helpful. Breakfast was not as expected by my other experiences in the brand in other cities."

"The breakfast was a big letdown. Pancake maker was broken, apple juice was watered down. Just oatmeal, bagels, cereal, toast, and hard boiled eggs. No bacon, scrambled eggs, or sausages. Coffee was decent."

"The cost of the room was approximately $110 for one night . The room that I had booked was not cleaned regarding the sink and the bathtub area. Oh It was not cleaned by the cleaning staff. The beds was made up in very good condition, but the bottom leg of one of the double bed was not sturdy to the point it could’ve broke the bed frame. The hotel staff is not taking good details of the bedroom furniture if something needs to be replaced. Also, the pop machine was not plugged up on the second...

"Pool & hot tub wete large. Food was good. Rooms large and clean. Nice hotel"

"Love this property"

"Breakfast was great. Room was comfgortable. No one was at the front desk to check us in. Waited for 15 minutes for someone "

"It's getting better been staying here quite some time I just clean and do everything on my own. Love location so why im truly here its a fit for me and children at this time."

"It was very nice friendly people quite I’ll be back again soon"

"Great place. Always stay at the Streetsboro location every time I travel to Ohio, which is at least twice a year. Friendly staff, very accommodating, great breakfast, always clean and quiet. My favorite front desk person is Jacob. He is always so kind and the one front desk person, that has been working there for quite awhile. Kudos to Jacob!"

"Dirty guestroom beds, bathrooms and floors, half the machines in arcade room don’t work. Hotel staff said either stay and deal with it cause no housekeeping available or leave without a refund. Pet hairs everywhere and with allergies we couldn’t stay to protect our health. Expedia wouldn’t even fight for a refund so no to them both for me."

"Was able to check in early and the room was very cleaned and roomy. Would stay there again."

"The room's kitchen was fully stocked with utensils etc, the provided breakfast had a good variety of options, the staff was great."

"The hotel was clean however the housekeeping never came to clean room during my 2 night stay. After coming back after business after dinner was too tired to have it serviced. Additionally I booked since the spa and pool but not in service the entire stay. I reported this upon checkout and was only told sorry. It would’ve been better business to at least provide some sort of comp for the issues. Also coffee was out on second day at front where guests scrambling to get bar to refill it. The hotel...

"Your basic hotel. Rooms could’ve been cleaner. Breakfast was good. Staff was good."

"Great"