Khách sạn Khu tự trị Thunder Bay

"Truthfully, there was a storm that left the hotel without power for 5 hours the evening of our stay. Room was clean, person checking us it was friendly, property had some DYI updates that didnt seem to be professionally installed, property could use a bit more tlc. For the night a good affordable safe feeling place."

"The owners keep this property very clean and well maintained. We stayed only one night, but if our travels bring us back to the north shore of Lake Superior we would stay again and have already recommended it to family and friends. Because the property is a 15 minute drive east of the town of Terrace Bay, it would be great if guests had access to a community barbecue or grilling area. While the property does provide a fridge and microwave (both working and clean!) a means to grill food would be...

"Peaceful, easy to find, nice patio, clean and beds were great"

"Absolutely wonderful location, and if you like rustic charm, this place hits well. Great view of Nipigon Bay. Check-in was easy, staff are very pleasant and gracious. Bed was very comfortable, bathroom was clean, well stocked and updated. However; conveniences are limited at best. Don't expect a TV, phone, radio, mini fridge, coffee maker, nor good lighting. It's a turn of the century building in need of some maintenance. Wifi is offered, l was unable to get internet access in my room. The...

"Bed was very comfortable. Having access to restaurant, and general store was very convenient"

"The staff were very friendly and accomadating. The hotel is well kept and very up to date. Rooms are very spacious"

"Small and quiet town."

"Good service"

"My most recent experience at this hotel was awful. I booked and paid through Expedia, but when I arrived to check in, the person at the front desk immediately said “no locals” in a rude and dismissive tone. If this hotel refuses local guests, that policy should be clearly stated on both Expedia and the hotel’s own website before anyone books and pays. Taking someone’s money and then surprising them at check-in with an undisclosed policy is unacceptable. When I explained that I had already paid...

"Nice staff clean room not too loud nice pool"

"Clean and good breakfast"

"Amazing food , and location - views are amazing -"

"Great hotel in Thunder Bay. Clean, comfortable, well maintained. Safe surroundings. Convenient to the airport. Have stayed here previously and would stay again."

"The property was very clean, it was well located, and the beds and pillows were comfortable. I appreciated the orange juice that was available at all times. The place exceeded my expectations."

"A pleasant stay. Although it’s located on the Trans Canada Hwy., the rooms are quiet. The rooms have a window with a screen that can be opened for fresh air. The rooms are very clean, have very comfortable beds and a wooden floor."

"All good"

"Booked online. Said “pet friendly”. When we got there checked in and paid they saw our dog and wouldn’t let us hv the room. Our dog wasn’t allowed in that room. Then the girl had the owner on the phone and we were told the Airport Hotel had rooms for pet available. Got to the Airport Hotel and they were fully booked but VERY nice! Would never recommend the Zero hotel to anyone. Also, the owner on the phone had to walk the girl through how to check us in. She obviously wasn’t trained and...

"Not fancy but well run, clean, and decent -- a good place to stay in Thunder Bay."

"Cheap small rooms in need of repairs..but for the price it worked."

"An adequate room, but it was a little run down. Hand towel rack missing from the wall, wifi was spotty. room door curtain missing and a garbage bag replaced it. A kettle with coffee/tea would be a welcome addition."