Khách sạn Upper Grand Lagoon

"Clean hotel and friendly staff. Breakfast was enjoyable and the pancake maker was a hit! Would definitely stay again."

"We enjoyed to stay there. The room nice, the bed comfortable and breakfast was good. I give four stars bc the room keys didn't work right. Everytime we get in the room, we have to go to see receptionist to activate the keys about 10 times. We askesd to switch the room, she said the rooms were full. "

"Common grounds were clean. My kids loved the pool and hot tub. Room was clean and beautiful kitchen, "

"I chose this hotel primarily because it is advertised as pet-friendly, as it was very important for me to be able to have my pet with me. However, during breakfast, I was asked to remove my small puppy, who was very young and quietly staying inside my bag, after another guest mentioned having allergies. I understand the concern, but this situation was disappointing, as it contradicted my expectations of a pet-friendly environment. It made me feel uncomfortable and unwelcome having my pet with me...

"Great place "

"Ckean"

"I had a good stay at the Hampton and the room was great!!!"

"Clean room and pleasant staff "

"Spacious rooms"

"Everything Was Great , They Just Didnt Have Breakfast , They Was remodeling Downstairs ."

"Very nice room setup, clean sheets and shower. Wished they offered some more toiletries like makeup remover or shower cap at arrival. "

"Great!"

"Well maintained hotel with very friendly staff. Pet friendly with multiple pet relief areas. Maintained pool. Room was spacious and clean over all, only complaint would be the floors. They looked clean but the bottom of our feet said otherwise. Would stay here again, great value !! "

"Everything was great except for the banging nose at 3 am sound like it was coming from another room "

"Large clean rooms. The staff was friendly and helpful. Breakfast was good. We have stayed there a few times and have never had a bad experience "

"Very accommodating "

"Like the location, great beach access and food at Coconut Charlie’s. Disliked Breakfast choices, too many pastry and bread choices; juice machine had only one type of juice. Canadian slices of ham were cold like they were just dumped in the pan. "

"Nothing "