"Hotel was clean but old. Few plug ins in room, one window with view of rooftops, super small tv, internet worked, but overall an underwhelming experience for the price. Best thing was location. Centre odd old Amsterdam and we were able to walk everywhere we wanted to go, Staff was helpful. In hotel breakfast was not utilized but seemed expensive and lots of bakeries minutes away."
"We did not have breakfast at the restaurant. The location is nice. The rooms were clean. The staff are friendly.
However, they made a mistake and charge me 3 times for the hotel fee instead of the 2 rooms that we booked.
I have written them and waiting for their response."
"The room was clean although it seemed bigger in picture. The staff were helpful to an extent. I had ordered room service to bring towels up and nothing was brought, I then went to go to reception to request it again. For the standard and price of the hotel , a smart TV should be available. Having access to only Dutch channels wasn’t helpful at all. Previous Leonardo hotels I’ve stayed in, smart TV’s have always been available in the rooms. So to be told that there aren’t any at all in the hotel was very strange to me. The checkout procedure was also rather long, maybe more staffing required"
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