Nhà và căn hộ du lịch tại Utrecht

"オーブン助かる"

"Terrible experience and no hot water!! There was no hot water from the first night and continuing into the next day. This meant the apartment was not usable as intended. I had to wash using cold water in the sink and rely on wet wipes, which is not acceptable for paid accommodation. What made this worse was how it was handled. Compensation was initially offered at 15%, then increased to 30%, then 50% with a voucher, before later being reduced back to 15%. This inconsistency did not reflect the...

"Decor could do with updating in the bedroom area and bathroom "

"Room was unbearably hot on the first day. Someone left the thermometer on 30C... It took the whole night & following day to cool down as it was a top floor (3rd Fl) apartment and being under the eaves the heat was trapped. The only ventilation was a velux window in the sitting room. There was no way to ventilate the bedroom, which was steaming hot. All the windows in the bedroom were locked by the hotel. The coffee machine was broken. Expedia website says: "Exceptional service &...

"Alles top "

"We enjoyed the location and the beautiful view over the canal. The room, though worn, was well laid out, the beds were very comfortable and the bathroom was a good size. Wifi was poor. We opted not to have breakfast."

"Our apartment had no noise reduction from the apartment above it, so unfortunately we heard the neighbors walking around upstairs all night/early morning."

"Clean room, staff amazing, the view was amazing "