8/10 - Tốt
Luksume
Đi cùng gia đình và trẻ nhỏ
23/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I came here with my husband and toddler (a year and a half old). Overall we had a great time. What we liked:
- The view was breathtaking!
- Our housekeeping staff Ajithkumar was amazing to us! He always greeted us and asked if we needed our room cleaned. And when he did, we were greeted with a pleasant surprise, a swan scultpture made out of towels and a really cute elephant scultpture for our son. So much talent!
- Our room was VERY spacious which was great for our toddler son who loves to run around. And our room came with a HUGE balcony . There was an entire garden! It was amazing!
- Our room was clean and the bedding was very comfy!
- Easy access to the beach which is very comvenient
- The hoppers at the hopper station at breakfast was amazing.
- Great ambience! Loved the overall feel of the space. From decor to the music, it was very nice.
- Shakila from the restaurant was very nice to us. She always welcomed us with a warm smile and helped us with whatever we needed. She even interacted with our toddler son which was great!
What we thought could have been better:
- We felt like some of the staff gave the "foreigners" better/special treatment. I'm a Canadian with brown skin who could be mistaken for a local and I felt like at times,we weren't treated like the "white skinned" guests. That's a shame!
- The food overall was mediocre. A lot of the food was bland. The a la carte menu was so much better than the buffet. Still not much to rave about.
Luksume
Lưu trú 3 đêm vào Tháng 2, 2024