Khách sạn Thung lũng Santa Ines

"Personal amable y proceso de check in rápido. Falta mejorsr el tema mantenimiento de las instalaciones."

"Lovely peaceful stay. A lovely large room near to the pool. Very friendly helpful staff, especially the lady on Reception who spent a long time finding me a book to read in English and suggested many local areas of interest for us to visit. "

"Terrible - they have overbooked and we were turned away late at night. However the reception staff were helpful although the alternative they found us was the worst place I’ve ever stayed and they did not pay the taxi fare which they said they would "

"What a great hotel - charming, comfortable and lovely decor; friendly professional staff; great location as removed from town so very peaceful but can get to town easily; great pool area with plentiful sun beds - no waiting for sun beds; adults only so very quiet; affordable prices for a five star. Free upgrade. Definitely coming back! Highly recommend "

"Everything lovely. Shared toilet and shower which were clean and tidy. "

"Das Zimmer entsprach leider nicht den grundlegenden Hygiene- und Sicherheitsstandards. Während unseres gesamten Aufenthalts gab es Probleme mit Insekten im Schlafzimmer und im Badezimmer. Auch nach einer angekündigten „Double Cleaning“-Reinigung blieb ein totes Insekt sichtbar an der Decke, was den Eindruck erweckte, dass die Reinigung nicht gründlich durchgeführt wurde. Zusätzlich kam es zu einem Wasseraustritt im Schlafzimmer, wodurch der Fliesenboden nass und rutschig war. Dies stellte...

"Whilst you could say the room was clean, it was in poor state of repair with flaking paint and shabby. The bathroom was in a very poor state with a large area of black mold above the window and around the bath. The bath edges were rusty as was around the bath drain. The sink unit was extremely shabby with swollen surfaces where water had soaked the MDF timber. The bathroom smelt badly and, on the whole, was unacceptable. On a positive note, Domingo, on reception, was extremely pleasant and...

"Clean rooms Staff are welcoming and accomodating Good selection of food"

"Slechte kamers die dringend gerenoveerd moeten worden, barsten in de muur, kierende, rottende deuren, geen afzuiging op badkamer, felle ledverlichting; looppaden en tuinen idem; overal ongezellig fel wit led verlichting; personeel erg vriendelijk en behulpzaam; ontbijt en buffetten zeer uitgebreid en smaakvol; animatie was prima."

"Room was clean but dated and tired But fine for 2 day trip. Staff were friendly and helpful especially the italian man behind reception"

"Enjoyable stay, staff not as friendly as some places I've visited. Entertainment staff very good. Pools very nice, rooms very nice, good selection of food and drink"

"Had a fantastic stay beautiful hotel and pool "

"Room in overall clean but not perfect , couch bed not comfortable never used . Staff was nice but long queue for checkin in. Breakfast intercontinental , pool bar was good !"

"Likes: good apartment, spacious, decent sized rooms, good utensils & cutlery Dislikes: just one bathroom, just one mirror (in bathroom), no bathroom amenities"

"Das Personal ist sehr sehr freundlich und zuvorkommend. Die Zimmer sind sehr schön und man fühlt sich schnell zuhause. Der Pool ist großartig und bietet eine hervorragende Aussicht. Das Gym bietet ebenfalls alles, was man braucht."