Khách sạn gần Trung tâm Thương mại Ventura Mall tại Santa Cruz

"Although the room was clean, it was very musty and wet smelling. Even with the air conditioner running, it did not seem to help. I found it difficult to communicate with the property, even in Spanish, because it took a long time for messages to be answered and the phone numbers for the property did not work. Although I wanted to get airport transportation on arrival and the hotel had my flight information to confirm a transfer, I couldn’t communicate with them when I arrived. I had to get a taxi...

"Muy bien"

"It's good place, with good surroundings."

"Serviría que si ya ponen tetera o cafetera incluyeran sobres de café o te"

"Good property the great amenities and service"

"Fueron muy amables pero fallaron en algunas cosas y cobraron mucho por el early check Inn y desayuno para 1 persona adicional"

"The location of this hotel is absolutely top-notch, making it a perfect base. The service is also great, with a very attentive and helpful team. The only downside is the breakfast: While it is very cheap, for anyone who values high-quality food, it’s honestly entirely skippable. Do yourself a favor and spend your mornings grabbing a proper bite at one of the local cafes or bakeries nearby instead."

"Nice hotel"

"Lovely stay for a night. Great location within easy walking distance to the center."

"Place is clean , safe area , walking distance to shops "

"el personal fue amable, la habitacion estaba bien, solo tengo 2 observaciones como es posible que me van a cobrar por que reserve a traves de la pagina y no con el hotel LP, un monto adicional posterior nunca me habia pasado que el mismo hotel cobre por guardar las maletas despues del checkout. a eso sumerle que cobran recargo por pago en tarjeta."

"My issue was because the property inside the room was old needs a lot maintenance I found a underwear en the cabinet in the bathroom "

"Friendly staff very helpful. Breakfast is OK."

"I was improperly charged for a room that I didn't use. Terrible service from Novotel and Expedia together. I do not recomend them."