Khách sạn Veracruz

"The gardens and pools were clean and well kept and that somewhat mad up for the horrible customer service from management. They refuse to come up with easy convenient solutions for guest with minor issues which later escalates to bigger problems and ultimately ruins the whole vaca mode. However the staff is very friendly, polite and really make up for all the flaws of their management team. My favorite guy is Juan Pablo, he deserves a raise along with everyone else."

"Lovely resort as described. Food was good at the restaurants on site. The facilities are clean and people very helpful. Loved the pool area and beach."

"Very beautiful and convenient in every way possible."

"Buena"

"Buena atención y todo accesible"

"This is a wonderful “back to nature” experience. It is in the rainforest - expect rainforest conditions. The staff here are exceptionally helpful and friendly. The property is in an amazing location but needs a little updating while I appreciate that there is constant moisture in the air, some areas could be updated / painted and maintained a little better. Our stay here was still wonderful regardless."

"The rooms were clean, cool and the staff was fabulous. The airport transport was smooth. There is not a pool or bath house."

"Great spot and conveniently located"

"Bonitas instalaciones, se ve que aún están en remodelación pero hay mucho que mejorar. El desayuno me pareció muy pobre, poca variedad para no decir que nula. El wifi solo en el lobby, las habitaciones amplias pero con pocas amenidades (agua, café, hielera). El área social se ve un poco descuidada y solitaria."

"Muy lindo"

"Según el personal del hotel hace poco tiempo fumigaron la propiedad y las habitaciones. Por lo cual encontramos algunas cucarachas todavía con vida dentro del cuarto.. ofrecieron cambiar la habitación pero ya era demasiado tarde .. inicialmente mi reservación era una habitación con vista al mar ..lo cual tampoco se cumplió. . Las personas que trabajan en el hotel fueron muy amables y educados ."

"1. Safety Issue (Critical) Water is leaking through the lighting fixture when the room above uses the shower. This presents a significant safety hazard, particularly involving electricity. 2. Room Condition The air conditioning is not functioning properly. The overall room condition has been described as outdated and poorly maintained. 3. All-Inclusive Package Concerns The guest was charged for dinner due to a late arrival caused by a flight delay, despite having an all-inclusive package. Basic...

"The tv cable company limits what World Cup games 2026 you could watch(June 16-23), same game twice a day and that was it. The bar by the front desk was not efficient. The employees should try to be more communicative and friendly."

"This condo was amazing! We will definitely come back every year to Panama and stay at Arcadia condo suites."

"This hotel is very clean and the staff were excellent. The breakfast was a little limited in options."

"Very nice place and a great price plus its close to the airport"

"Clean hotel. Safe area. Has a very good restaurant with good prices. Helpful staff."

"Everything was wonderful my stay was great I would recommend people to stay there anytime the staff was very friendly my room was clean and I was alone and felt safe."

"Clean space. Helpful staff. Great Continental breakfast with many options! The hotel is older and could use a refresh in the gym and the locking mechanism of the room bathroom was a functional but a little weird. Overall a good experience and The Megalopolis next door is definitely the more modern, updated version for a few more dollars a night."