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"Incredible Service ,staff was great , restaurant was amazing definitely recommend "

"We absolutely love our stay at Metropol Spa Hotel. The views, the swimming pool/spa, the proximity to everything, the services, the room size and the friendliness of the staff, everything was perfect, and we would highly recommend this hotel to anyone who is seeking a comfortable time at Zermatt."

"Loved this property!"

"The staff were very helpful. The hotel is well-located next to the bus terminal. The restaurant is good."

"I came for my birthday and the staff were so lovely and amazing. Jose was amazing dropped me to the station, all the staff in general made my stay so magical! Definitely recommend and will be back soon!"

"Lovely location and the staff could not do enough for you"

"Fantastic location, lovely breakfast and wonderful service "

"Friendly staff. Clean. Good food. Quiet."

"Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend"

"I called the night before my arrival and was told that I would have to walk from the bus station to the hotel. It was not easy as uphill and I had two bags. When i arrived ( rather hot amd bothered), the receptionists said I should have called them to pick me up! Once checked in, I called reception three times and room service (there is no mini bar) and no k e picked up. I was told the phone system was not working (although they did get it operating). Electric sockets in hotel were not...

"It was great, we loved the staff."

"Great stay in this hotel with very nice thermal pools, very enjoyable warm large pool, comfortable room, good food. "