Khách sạn Verona

"Terrific location. Very nice property. Clean and great rooftop bar. Did not appreciate the resort fee but that’s NYC. Have stayed here many times. Lots to do nearby and easy subway access to everywhere."

"Property was really clean. Staff were freindly and helpful. Check in and out was a breeze and they explained everything you needed you know. Definitely will stay again"

"S"

"This was an excellent stay! Anytime I’m going to New York, I will be staying here. The place is so clean, very secure (three locks on the door). The staff was consistently helpful. And the $10 coupon that they gave you for breakfast is quite substantive because the café has delicious food that will fit the budget. I had quiches that were $10, or sandwiches that were $10. Haven’t seen that kind of price in the upper west side in New York. I really enjoyed my stay."

"Great location, staff very friendly and hotel very clean. Definitely would stay again"

"Lobby was amazing, room was clean and staff were very friendly."

"Great staff. Beautiful view"

"Breakfast staff very polite and patient."

"The staff at the Lucerne is always courteous, and when you need something, very prompt. I've stayed here several times and always enjoyed the hotel and the convenience of Nice Matin. However: it is time to update the flaws in the bathroom, caused by the mirror which needs to be shortened by 18" from the bottom. That improvement would make it possible to raise the sink (and the shelf attached to it) and replace the toilet, which is the main bone of contention. I'm on the short side, and I do not...

"Our room was not clean upon arrival. Our sheets were dirty and there was mold in the ceiling in my shower. I was disappointed to say the least. The staff provided vouchers for breakfast one morning and I felt that more of a discount would have been appropriate. I am a Bonvoy member and didn’t find the stay the most pleasant. We spent a lot of time out of the room purposely."

"Room was great, delicious breakfast and location was perfect!"

"Check-in was quick and easy, the staff was incredibly friendly, and the rooms were clean and well-maintained. The hotel also felt very safe and secure. I especially appreciated that security and staff required guests to show their key card before accessing the elevators, which was reassuring given how busy the area is. Overall, it was a great experience, and I’ll definitely be staying here again!"

"Water issues. Room not ready at 6pm when check in was at 3pm"

"Room was shockingly small, but all the facilities worked just fine."

"Everything was perfect. The staff was very nice & our room was great. Thank you so much everyone!"

"Staff was very nice and helpful!"

"Our vacation dates were June 4-7, 2026. The first room we received overlooked another building which blocked our “city view” and the toilet was dirty. We requested another room and were moved to a cleaner room with a better view. The rooms are smaller in comparison to hotel rooms in Louisiana for the same price. You are paying for the location and not the room size. The staff were professional except for one of the housekeepers. He argued with us when we requested more towels. The bar is nice...

"Tv or WiFi not working"

"Staff was helpful."