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"My stay was fine, no complaints. The General Manager Dave was very helpful when they were having technical difficulties with the front desk landline phones. I was trying to reach them about a left item and he had them put it to the side until I returned. "

"Only good thing is the location."

"Rooms were not clean. Dusty floors, showers and fixtures like lamps and table ( I had a suite) . The couch in the suite was horrible. The shower was broken so I had to rig it to use it. They don’t have smart tvs! That is a must in 2026. For the money I expected better with cleanliness. Otherwise everything else was standard nothing exceptional "

"I stayed with my friends "

"Clean room elevators not really working"

"I had purchased 2 breakfasts for my stay for my mother. The morning of checkout, the hostess had me write my name and room number on the breakfast vouchers. It was scrutinized several times by our waiter at breakfast. Why? It was so bizarre. I paid for these myself. I have stayed once a month for a few months and this has never happened to me before. Sadly, the breakfast was not good as it used to be. It was inedible."

"Perfect stop to stay close to everything."

"The staff was fantastic! I am visually impaired and the staff were extremely attentive, making certain I was safe and able to get a taxi when needed. I will definitely return for my next trip to NY. "

"I liked it all, it's gorgeous with every detail taken care of. The outdoor garden was such a beautiful retreat from the city. The rooftop was such a pleasure."