Search Hotels Near Victorian Doll Museum and Chili Doll Hospital, North Chili

"The facility itself was good and I had no complaints about it. However, the overall experience was significantly affected by the environment in the hotel. The entire hotel had a noticeable smell of weed, which was unpleasant throughout my stay. In addition, the couple staying in the next room was very disruptive and frequently troubled each other, creating loud disturbances late at night. On one occasion, they were hitting the walls, which made a loud noise and further disturbed the peace. As a result, I had sleepless nights for 5 out of the 9 days I stayed there, which made the stay very uncomfortable and frustrating."

"The airport shuttle was easy to use even if you arrive super late. Call upon arrival. Location to RIT is not bad, short uber. Our room felt musty and smelled full of cleaning chemicals. We ended up airing out the room and running the fans. I would not recommend if you an afford a few extra $. "

"Garbage location Worst building Poor upkeep"

"They send me room with smoking and I did purchase room without smoking. I have 2 kids with me"

"This was my 2nd time staying here and it was a consistent experience. the hotel itself has some wear and tear, no elevator and no carpeting in the halls or rooms so it can be a little noisy. The breakfast is just ok, the room is also just ok, there hasn’t been hand soap either time in the bathroom. Just two bottles of lotion near there sink and the shower has showed gel and lotion. So much lotion!! The hotel staff, however is amazing. The young man who checked me in both evenings, is a 5 star employee. He made me feel comfortable and he was the deciding factor for me whether I would stay there. The hotel looks and seems a little seedy and the price point is lower than I usually go as a woman traveling alone. But, he so was professional and lovely at check-in, that I felt that I would be safe there and so I stayed and returned. He was equally kind and welcoming on this past stay. The breakfast staff and the room staff were also friendly in the halls. I think the hotel is a bit worn down, 2-3 start but the warm and welcoming staff make it feel like a 4 star experience. I’ve stayed at luxury hotels where the staff wasn’t nearly as polite and warm. "

"u all good"

"Staff was great, great customer service. Clean room."

"Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff."

"Very helpful staff."