Khách sạn Village of New Hartford

"The room had a moldy smell to it. The bathroom was dirty and very undated like the rest of the hotel. Bedding had stains and didn’t look like it was cleaned. Light switches were not properly installed and/or wiring was done wrong (rm 104- light switch on wall behind middle night stand, turned off table light next to the tv and also shut the tv down.) I was too afraid to eat the food at breakfast. Its just an overall bad hotel."

"We enjoyed our overnight stay. Convenient location!"

"Reservation system was down - no access to fitness facility, pool, or our room without a front desk escort. Terrible experience"

"Stayed here before and will again"

"I liked that we were on the ground floor, first of all because my husband has dementia and also uses a walker. I had requested an accessible room which we had except there was no way he could take a shower when he would have to step over a bathtub wall. The bed was very comfortable and all the room features were great. When he went into the bathroom it was very hard to maneuver the location of the door from the toilet to the sink, but we made it work. We did notice that the bottom of our...

"The property is old and tired. Check-in was meh, checkout was worse—clerk was sleeping in front lobby chair, didn’t apologize for the issues I encountered. My first mistake was not realizing this was a motor inn vs. a hotel. However I needed a dry place to sleep—that was a 10/10. However, the room was below basic standards today, poor room lighting, thin bathroom linen, and barely average pillows. The tub was extremely slippery before using any shampoo or shower gel, the grab rail was at...

"The room was clean, just needed updated"

"Our stay was brief but thankful for an affordable place to lay our head down for the night. The breakfast is a nice touch too."

"The property was clean but outdated the hotels from there for quite a number of years! The restaurant is only available a certain hours so you have to go over into the casino to get something to eat! I give it overall four stars."

"This hotel is very clean and everyone is nice and friendly and welcoming and color friendly."

"The check-in was easy and the gentleman at the desk was helpful and kind. Unfortunately, all four of us began to itch a couple hours after leaving and, four days later, it is just starting to subside. Our guess: bedbugs."

"Bartender was professional and the food was 5 star quality. Would definitely stay there again."