Find hotels in Viola, TN from 1.712.046 ₫

"The property, room, etc, was clean but but I advise travelers to avoid this hotel. About a year and a half ago I stayed here and they charged my card a $100 damage deposit at check in that they said would be refunded when the cleaning crew verified there was no damage after I left. It took 3 weeks and multiple calls to get my deposit returned. Each time the staff just said "be patient, it takes 3-5 days for it to show on your card". 3-5 days is a far cry from 3 weeks. Well this time I had forgotten about that experience and stayed here again and again they charged my card $100 damage deposit that has yet to be returned. I called a few days ago and just like my previous stay I was told that it had already been refunded but would take 3-5 days to show up on my card. It's been 9 days since my stay with nothing. I don't know if they are just hoping people won't notice the extra charge, if they are just incompetent, or what but this is ridiculous."

"Staff was very helpful and friendly. Room was clean and well stocked. Parking was always easy."

"Nice stay"

"Breakfast was nice "

"The staff was excellent. Very friendly, helpful. The room was updated nicely. It was clean. "

"Friendly and professional staff, clean and updated interior. The location is great for travelers with a coffee shop, gas stations and restaurants nearby."

"Very well maintained!!!"

"The room was nice and comfortable and the staff was friendly and helpful."

"Property looked nothing like the picture on expedia. It wax messy and I had to knock on a room door to check in. It took her a while to answer me. The room had one washcloth snd one bath nat. I had to go search to find someone for towels. Not impressed. Will not be staying here again. Expedia needs to check out these properties before including them on their site."