Khách sạn gần Công viên Hồ Virginia tại Reno

"the place is good...but the customer service is very bad..specially the front desk staff.."

"There was an employee named Blanca who was the highlight of our stay, as well as the two male front desk employees (I don’t remember their names), but they demonstrated the utmost professionalism and service ever! The staff is friendly, helpful and the premises were in pristine condition. Definitely staying here again!"

"The outdoor sitting area was super cute, the property was very clean and the amenities and decor were welcoming. The street is very loud at night; helpful ear plugs were provided. The lobby offers wine for sale. The bed was comfortable and the king room bathroom had two sinks. Convenient location to walk around mid-town. Memorable stay."

"Great place for an overnight stay. Restaurant options, non-smoking area were wonderful."

"Room was very clean"

"We checked in late, BUT had no key to our room. Bed was not comfortable & pillows flattened completely. It was not what we expectedly for a Hyatt, in fact, I was calling it a Lowett Place. A pun, but not wrong. Only one EV charger was working and that spot was taken all night, and combustion engines were parked in EV parking spots. Therefore, handicapped walkways & ramps would be blocked if an EV was as to charge while a combustion mention parked in an EV charging parking spot. EV parking spots...

"proximity to airport. beautiful facility.ac worked bery well."

"We had a good stay"

"Great option near casinos and the river without the smoke. Excellent rooms and beds. Nice pool"

"Great staff, clean hotel, and great staff at the hotel restaurant. I definitely recommend."

"Room and common areas were very clean pool was nice. Our only problem was when booking the room it was booked for 5 people. 2 adults 2 teens and a preteen and they do not have roll away beds. We had to make a makeshift bed on the floor out of pillows."

"Pool was closed and no treadmill in exercise room. Had to call multiple times to get shuttle pick up. Drop off went smoothly, and that was way more important. Room was clean and comfortable "

"Parking was poor. Need access to be on the north west corner of the garage closest to the hotel. To walk all of the way to the far side of the garage to get on the elevator is ridiculous."

"We enjoyed a great breakfast!"

"Great location, near the airport and a nice mall. The hotel itself is spotless and modern. We had a three year-old with us so we booked a separate bedroom suite. Both the bedroom and living/kitchen area were spacious and the layout was perfect for her early bedtime. I'd definitely stay there again."

"Great location."

"Fantastic house in a very convenient spot. The beds were actually super comfy, and the kitchen was great. We’d definitely stay here again!"

"Very disappointing. Moved into first room toilet not working and lamp not working. Had to move room as they told me no maintenance available. Very sad."

"The room was "somewhat" decent, the property needs major work. It was an uncomfortable feeling with some of the people there, didn't know if they were guests or not, I didn't feel very safe."

"The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking."