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"A very comfortable stay in one of their double deluxe sea view rooms. Comfortable bed and excellent showering facilities. Just short of a small fridge."

"Good breakfast general staff (bar restaurant etc) excellent. However front desk inefficient & duty manager CALLUM was rude & dismissive . With that attitude he has no future in hotel management. Front desk were super efficient in taking unauthorised payments from credit cards but not so good in refunding!! Hotel overall appearance tired in need of redecorating throughout. Large cracks in outside walls. This is probably due from recent cliff face collapse. Not up to Marriott standard & would not stay again. Overall not an enjoyable holiday."

"My husband & I arrived on a Friday and we're fairly late arriving, we were shocked at the price of the parking, the sign said £18 per day. You have to use an app which I do not like! We walked to reception and booked in. We were told our room was on third floor. We got in the lift and went up, as soon as the doors opened the heating hit us! We found our room and went in. Again the heat hit us! No a/c or even a fan.Hubby opened a small window and we found we were above the kitchen and had all the heat vents below us. The room was decorated poorly and hubby noticed paint on the frames of pictures where they hadn't been removed. The bed was clean at least, the pillows were awful and I had to ask for a third to make a bit of a even level. The bathroom did not have a window and no extractor so smelt damp. The towel rail/ radiator was not even plumbed in! The room was not worth the money paid! We've had better in a Travelodge! The pool was clean but did not visit the spa so can not comment on that. Having looked forward to staying and seeing family we left early on Sunday just purely to get away from the heat. Food was ok but a small menu. Pricey too. We won't be staying there again!"

"It was a great room. The staff was friendly and we enjoyed the hotel bar. The parking was a little tricky at first, but it became more intuitive as we learned how it worked. The room was clean, housekeeping was prompt, and it’s in a good location. Would stay here again."

"Staff very good hotel a bit tired, pillows could be soft floors squeaky but lovely hotel great location and beautiful well manicured gardens and quiet Thank you"

"Old building creaky floors, very old carpet and pillows! However for the money it was ok"

"Loved our stay so much that I’m booking my next trip now! I took my pug and he had a great time! So accommodating to travelling with your pet!"

"Our room was clean and comfortable but showing its age. Although it had been freshened up, the TV was quite old and picture quality was SD when these days one might expect HD. Similarly the light above the bathroom mirror was not even LED and when we found the pull cord it was dim and and only illuminated several years of dust. The bed was very comfortable. This may seem a bit picky but we paid over £100 for one night which did not even give us access to the pool. We learnt the hard way that the Expedia price does not include the pool and spa. It is actually quite clear on the Expedia site but we booked at the last minute and in a rush. There was plenty of parking and the location was close to the beach. The staff were very friendly and helpful."

"Breakfast was very busy due to a trade union conference and options were limited. Also we were charge extra for coffee on the first day and told on the second day it was free."