Wilmer, thank you so much for staying with us! And thank you for writing a review!

Lori, we are so happy you enjoyed your visit! Please stay with us again soon!

Wow! A perfect score from Wilmer for his perfect stay!

Thank you Wilmer for posting a review of your stay at the Melrose!

Thank you so much Malini!

Dear Juanita - thank you for the candid feedback! We are delighted that you found our facility and Ambassadors to your standards. We wish you safe travels and look forward to your next visit.

Dear Anna -We are delighted to hear that you found your stay exceptional and our Front Office Ambassadors beyond your expectations! We wish you safe travels.

Dear Craig - we love seeing your 5* review. We are delighted to hear that we attended to all your requests in a timely manner and having you enjoy your room accommodations.

Christyn, I am so sorry about the cleanliness and service issues you encountered. Thank you for your patience and bringing this to our attention so we can address accordingly. Again, my sincerest apologies this happened.

Thank you Benjamin!

We are so happy you enjoyed your visit! Please stay again soon

Hamed, we are so lucky to have you staying with us! Thanks so much!

Thank you so much Melanie for staying with us!

Heidi, please accept my apologies for the issues during your stay. These are truly embarrassing. We should have done a better job in providing you with the correct room in perfect order. If that did not happen, we needed to rectify it quickly for your satisfaction. I am very sorry this was missed by us. I have reviewed your feedback to our Team members to resolve these types of issues moving forward. Again, my sincerest apologies and I thank you for your patience.

Zhimin, thanks for the feedback. We do offer valet parking and our Parking Team at the front door can happily assist with your vehicle. Thanks again

Truly appreciate your review Christopher!

Thanks so much Seth!! Please visit us again at the Melrose!

Thanks so much for staying with us Aidan!

Diane, please reach out to us if you'd like to discuss any issues further. Thank you

Good coffee is important for a great hotel stay!!

Rajesh, thank you for reaching out to us via your review about your visit. I am terribly sorry for all the issues you experienced upon arrival. This was an unfortunate start to your visit. We needed to do better at the time you drove up to the front door with our Door and Valet Team. Also, the unfortunate Housekeeping issue. Rajesh, I take your feedback very seriously and will share it with our Team members to better serve you in the future. Thank you so much for your patience.

Thanks Chad for posting the review!!

Randolph, please reach out to us directly if you would like to discuss any details about your visit. Thank you

Thanks so much James for the review!

Thank you so much Amanda!!

Thanks so much Andrew for the feedback!! We hope to see you again

Monica, thank you for posting a review!!

We are so happy you had a great visit with us at the Melrose! We truly appreciate it Debbie!

Mitchel, please accept our apologies for the heating/air conditioning issue you encountered during your stay. I understand how uncomfortable that can make your guest room and visit. We will continue to correct this issue so that we can ensure your comfort in the future.

So sorry Normand we had some heating/air conditioning issues during your stay. We will work to rectify these for the future.

We are so sorry Maria you bathroom was not cleaned. We will ensure this is corrected for you and all of our guests. Thank you for the feedback

Scott, thanks so much for the great score and feedback of your stay at the Melrose!

Caroline, thanks so much for the review and feedback .We hope to see you again

Thanks so much Andriy!

Tyra, please reach out to us directly if you would like to provide feedback about your stay so we can review and correct. Thank you

Justin, thank you for providing so much great feedback. This is invaluable to us so we can better all of our Guests visits in the future. We will ensure that your feedback is reviewed for corrective measures. Thank you again

We truly appreciate you and your staying with us! Please visit again soon Margaret!

Leith, thanks so much for the review!

Thanks so much Janine for the review

Viktoriia, please accept my apologies for the housekeeping issues. This is totally unacceptable to us. I have shared your feedback with the Housekeeping Team for corrective action to ensure this does not happen again. Again my apologies and we thank you for your patience.

Hiba, oh no! We are so sorry there were elevator issues during your stay. Hopefully our Team were able to assist quickly and efficiently. Again our apologies

Dear Joretha,Thank you for the kind review. Kindly note that we haev courtyard facing rooms that are very quiet. Please share your preferences with us during your next visit so that we can do our best to accommodate your stay requirements. We wish you safe travels and look forward to seeing you in the future.

Choong, thank you for rating us a 5 out of 5!

We are glad you enjoyed our location and friendly staff!! So happy you enjoyed our lobby scent as well! It's white tea and jasmine in case you were wondering

Jill, our apologies for the heating issue but we are happy that Abdulla was able to accommodate you quickly and smoothly.

Please accept our apologies Mary for the few issues you had during your visit. We understand that all of these unfortunately added up to a less than perfect stay. Thank you for your patience and feedback while we correct these issues.

Brian, we truly appreciate you staying with us while you visit Washington DC. Please visit again soon

Joye, we are concerned to see that we did not provide you with a perfect stay. Please reach out to us if you have additional feedback that we can correct for the future.

SIVI, thanks for the valuable feedback.