Khách sạn Washoe City

"Hotel took my payment and then advised me that they were overbooked. With no empathy advised that it was my problem to deal with Expedia. The Expedia staff was put on hold by clerk while the clerk checked in other guests and answered other phone calls (@ 11pm with my family with no other lodging options). It took me 2 days to get my money back for a room that they didn't give me. Did I mention numerous other guests checked in after I was told they had no rooms? I am assuming bc I booked...

"El olor a cigarro es insoportable 😖. El mal olor a tabaco está hasta dentro de los cuartos. la ciudad debería hacer una inspección seria en el hotel"

"the room was clean and comfortable , 100% I recommend"

"Great s"

"BEWARE! They will turn off the hot water mid shower without warning! If you need new and clean towels you have to take the dirty towels in a basket to the front lobby before they exchange them for cleans ones. The staff if super rude and unprofessional. Lastly, the sheets on the bed were dirty and the room smelled terribly. Do not recommend. Please resort as a last option."

"Great location. Staff were friendly and helpful. Loved the room."

"Es un hotel de pasó, necesita mantenimiento y modernización, el baño de nuestra habitación costaba para que abriera la dura y tenía una filtración en el techo horrible, el desayuno muy básico y se acabó muy rápido"

"The bathroom shower wouldn’t work, the water would go down so other guest in the couldn’t use the shower"

"BW has just been a level above...this one was no different...same desk staff when I went down to breakfast that I checked in with and they recognized me...pretty cool! Complimentary breakfast was great, room was very classy and very comfortable...slept incredible."

"Room was very clean. Staff was beyond helpful. Did not eat breakfast. Air conditioning was a bit noisy but it worked great. "

"It was a very nice place but the only thing is that the restaurant didn’t open till 8:00 pm and v closed early"