Khách sạn gần Công viên Bang Hồ Washoe tại New Washoe City

"Staff was great room was very nice"

"There was nothing within the distance, just an arc gas station and a Taco Bell"

"We arrived late. The lobby was busy. I later learned they were training new staff. We paid for a king bedroom and was given a queen bedroom. When we turned the sheets, we found a very big stain. They moved us and offered some snacks. We said no. We spoke to the manager the next morning. It was a nice conversation. The morning staff was amazing in the kitchen and the lobby probably because they were the regular staff. I let them know that I understand staff training and shortages but that stain...

"sauberes Zimmer, nettes Personal, gutes Frühstück, gratis Parkplatz"

"Room was clean. Staff was pleasant and nice. I did not take advantage of the free breakfast due to prior commitment."

"Great spot"

"Very disappointed with my stay. The hotel appears to be in serious need of renovation and better housekeeping. The room felt outdated and poorly maintained. The carpet was worn throughout the property, and there were signs posted acknowledging that carpet repairs and replacement were needed. The chair in my room was stained, the furniture showed significant wear, and the ironing board cover was torn and stained. The bathroom was clean enough to use, but it was extremely dated, and the overall...

"Rooms where clean property was quite"

"Clean comfortable"

"Great location, excellent room on the 5th floor! Everything seemed fresh & new after the recent remodel. Fun in the casino downstairs, great drinks. Restaurant was a bit lacking for breakfast, they were “slammed”, probably due to a lack of other options in the area. Food came out cold, a bit slow but friendly service. She was trying! Free, secure parking out front - I wasn’t worried about my bike in the back of the truck. Will definitely return at some point!👍"

"Rooms are in dire need of updating. Bed was worn out, bedding dingy, smells old."

"My family and I really enjoyed staying at this hotel. It was so convenient for where we wanted to go. We loved the room and how it was decorated. The only drawback was there was hardly any space to put our belongs. It did feel a little crowded. The manager Norma was wonderful! She was so friendly and kind. My daughter commented to me about her excellent customer service! She went above and beyond our expectations. She told us places to go see. She was so helpful and always acknowledged us when...

"Nice quiet family owned. Got snowed in and owner was shoveling snow first AM. Great price for safe place for night of sleep in blizzard conditions. "

"Booking was great, amenities were great, everything went awesome! It was the person I went with that made experience not so cool!! lol thank you Marriot and Experian!, your services were perfect. You have to love a back handed complement. "

"No in-room coffee or small refrigerator. No working ice machines. No free breakfast or even free coffee."

"The accommodation was pretty standard for essentially a remodeled motel. Breakfast was so-so. Didn't find the front desk staff particularly helpful. Security was poor as there was NO key fobs for entering into floors from the elevators. I would not return for that reason!!!"

"Property was nice and new very clean and staff was excellent!"

"A very good property"

"Excellent location, a beautiful setting with great amenities and access to everything Incline Village and Lake Tahoe has to offer. To pick one fault however, it was the cleanliness and upkeep of the rooms and properties. Upon arrival, we found food crumbs and popcorn on the bedroom floor. We had a 6 night stay and did not receive housekeeping one time - we had to visit the front desk to request additional toilet paper and fresh towels (family of 5). There were issues with the hot tub during our...