Khách sạn New Washoe City

"Pool was amazing, except for the long walk to get to the entrance. Didn't like staying all the way in the West tower."

"The room and property were decent, but the HVAC seemed to pull the cigarette smoke from the casino to our room. Our room was on the second floor and far away from the casino area. If your room happens to be closer to the casino, the cigarette smell would be even worse."

"I would give them 5 stars but since I have 5 nights reservation 7/16-7/21, I was told at check-in that my room would be clean on the 4th day (7/19). After returning back from a long day of sightseeing and hiking, I can to a room that was not clean. I immediately went to see front desk, and I was told that housekeeping attempted to clean my room on 7/18 but I had a “Do not disturb” sign on my door. Mind you that the change in the cleaning schedule was not communicated to me. Front desk mediated...

"Had a great weekend in Reno"

"The room was falling apart. Pillows were just placed on the center of the bed without pillowcases. Dirty. The A/C rattled all night. No soap whatsoever in the room. I’m don’t expect much at this price- but clean and well serviced is a minimum. Very disappointing."

"Basic clean rooms with comfortable bed(s). One elevator was down, and of course my room was on that side of the building. So I made an almost complete circle back towards the one that works. And then walk to my room. I had several bags so it was a minor inconvenience. Evening staff was professional but not inviting. No friendly smile with a cordial greeting. Early morning - I checked out at 5am - was worse. Barely looked up and didn’t even reply when I said I would be checking out of my...

"Good choice"

"Breakfast wa"

"Staff was very helpful and historic room was fun"

"Chambre propre, tout a été refait c’est un lieu agréable. La piscine est sympa et propre, la température agréable. La cuisine est fonctionnelle également et pratique. Le seul bémol, le bruit. Les chambres peuvent être communiquantes et on entend beaucoup les voisins…"

"Room was okay, casino smelled like smoke but that can’t be helped. AC didn’t work very well and I woke up drenched in sweat multiple times"

"Everything it was good"

"The property was very well maintained. Our room was excellent. Neicey at the front desk was extremely friendly and helpful Definitely will stay there again!"