Khách sạn New Washoe City

"Room was clean"

"The room we checked into was not clean and had visible debris on the floor, unlined trash cans, a shower that spilled water out and flooded the whole bathroom with every shower, dirty walls and ceilings, and most concerning the room had a strong smell of must and mold."

"Being from out of state, was welcomed and given hospitality as soon as we entered the door. The place was clean and exactly what we needed for the price. Breakfast was decent and the coffee strong. However, the remote control did not work so no TV was available for the night, until the morning when staff reprogrammed it cheerfully.. Affordability not luxury was the main reason for the stay, and the outdoor swimming pool as well."

"The room and entire environment is very clean and comfortable. The staff are very friendly and welcoming."

"n/a"

"This is not a hotel I would recommend for a 1-2 night stay. We were provided with a bar of soap, 1 small bottle of shampoo enough for 1 person and no hair dryer or any supplies for the kitchen. The sheets were scratchy and towels were like sandpaper. Also, only 1 treadmill and 1 elliptical in the gym. I began a workout and immediately was asked how much longer I would be by an older gentleman who wanted to use the treadmill. Had to get off before I finished since he was sitting on the...

"24/7 cafeteria"

"Clean atmosphere, nice workers great amenities!"

"No in-room coffee or small refrigerator. No working ice machines. No free breakfast or even free coffee."

"My family and I really enjoyed staying at this hotel. It was so convenient for where we wanted to go. We loved the room and how it was decorated. The only drawback was there was hardly any space to put our belongs. It did feel a little crowded. The manager Norma was wonderful! She was so friendly and kind. My daughter commented to me about her excellent customer service! She went above and beyond our expectations. She told us places to go see. She was so helpful and always acknowledged us when...

"Clean room"

"This is an older motel however it is very wellaomtained. The room was very cute. It was peaceful. I'm enjoyed it very much. Though the parking is not the best."

"The person at check in was really nice. Location is super convenient & price was good. The room was clean but the property desperately needs a refresh."

"Very professional, courteous, and very kind staff all around the property. Highly recommended! Will be staying again in the future 👍"

"Great service"

"proximity to airport. beautiful facility.ac worked bery well."

"Clean, quiet room."

"Rooms smelled like pot. Had to get 1 room switched. Pool was not in service."

"Staff was really friendly and likable, helpful. The breakfast was great. Lots of options and well done. Great staff. The room was looking a little worn….could probably use a deep clean and some fresh paint, but was neat and bed was comfortable and clean. The only complaint was the shower. The drain didn’t work well and we were standing in an inch or two of water. We were afraid it was going to overflow."

"The manager on Duty was very helpful and nice. The man that drove me to the airport provide great customer service!!"