Khách sạn Waterbury

"The check in was super and the suggestions for dining places was much appreciated. Would stay there anytime 😊"

"There are a lot of added expenses such as you had to pay for breakfast it wasn’t included and parking 15.00 per night. There was no coffee made in the lobby as advertised there would be. Went to guests laundry area sign said laundry detergent/supplies were available at the front desk. When I asked he said they were out of all stock. Otherwise was room was clean and nice."

"The room wasn't bad. I had to wait for a remote to the TV until late evening. The refrigerator was leaking although they had a blanket on top to absorb the condensation. The bed was okay."

"The absolute WORST experience, staff, etc etc....I booked a room and had all the information and the staff would not let me check in....that place stole $116.00 from me and Expedia is a terrible service....never go here EVER... it's horrible and needs to be shut down....EABOD smelly man"

"Clean, great amenities, well maintained, comfortable."

"super new! very clean."

"My daughter and I stayed here for the mother-daughter Gilmore Girls trip and I can't say enough good things. From the first moment of walking in the door, the view of the Housatonic River was breathtaking. The beds are gorgeous and so comfortable. The room is very spacious and relaxing. The little soaps provided are premium and smell so good. We will definitely be back. Also, the curtains are powered by a remote, the TV is huge and high quality, the lights are dimmable and create a great...

"Room was spacious. Breakfast was an abundant of food"

"We’ve stayed here several times. Always clean, happy to see they are now offering complimentary coffee in the morning. Thank you!"

"Clean"

"They have horrible customer service and the place is nasty the bathtubs look like they have never been clean I would not even shower there I had to go buy some bleach first"

"It was a very easy check in. Note on counter to call someone’s cell# and they arrived within minutes. Vast check in. Room was just updated and clean. Small but all I needed to rest one night. Breakfast was simple with packaged pastries and muffins, juice and coffee. I chose a deli down the road instead. I thought the price per night should have been but I’d stay again in a pinch."

"The girl at counter initially helpful- one employee down- so she had too Much to do- graduation weekend- chaos- our room was not acceptable- ac malfunctioning, no other room available - banking like crazy - girl couldn’t help - overwhelmed With customers. Booked thru Expedia- so they intervened and we got our money back- the hotel initially didn’t want to do that. Maybe other times the hotel is ok- might be just one off"

"The room was shabby and dirty, the breakfast was awful."

"I usually don't write reviews, but I'm doing this one to highlight really excellent service. Staff behind the counter, as well as at the breakfast bar was *exceptional*. The breakfast bar was*spotless*, and the gentleman there worked non-stop to help the guests. The staff throughout this facility was kind and super courteous. Nice to see these days!!!"

"Was okay"

"It is a great hotel for short stays, very well located and spacious room. Also, they offers a complimentary breakfast."

"The staff were nice and the room was clean and comfortable"

"The room smelled like urine upon entrance, the wall was covered in yellow streaks. I cleaned up with cleaning products but still can smell it. The bathtub was also quite clogged... We came to visit family spent 2 nights. Luckily the bed was ok and we only went there to sleep. Would not stay again ... We only booked it since some reviews were good after their renovations. Do not recommend to others"