Khách sạn West Berlin

"The property was modern and clean. The breakfast was good. The main issues my family faced was the noise from people coming in around 2am & talking loudly in the hallway. We were there for an early soccer tournament so our night was often disrupted. We were put on the first floor which I will never accept again. Also through Expedia, we were offered “multiple beds” but in the end it was only a king bed & an uncomfortable sofa bed with a weird trundle bed underneath. I do not plan to use this...

"We liked that everything smelled fresh and clean. I notice pillows especially and these smelled very fresh."

"Property was clean and majority of staff helpful. Suite contains no microwave, one television for both sides of suite and “nightstand’ was a small portion of wood built into headboard which contained little space. Average stay however."

"My stay wasn't too bad .my only complained is the smell of mold and the visible mold. When I told someone he said he will be painting over it. Eww."

"It was very noisy. There needs to be door seals between adjoining rooms so that loud conversations aren’t heard. It made it hard to get a good nights sleep. Hotel needs updating also."

"We had a mouse in our room. Staff was good and moved us to a new room"

"Everything was wonderful."

"Our experience was absolutely unacceptable! We arrived at 12:20 AM and didn’t get into a proper room until 2:20 AM. After waiting an hour, we were given a room that was completely unprepared, with furniture and mattresses piled up and linens on the floor, as shown in our video. The front desk blamed Expedia for the reservation issues. We were then charged for an additional room, even though our king suite had a sofa bed that could accommodate us. We returned the extra room key and requested...

"We stayed one night at the property. Our neighbors were very loud very late at night but after a quick call to the service desk, someone did come up and delt with the loud group. Stad was very helpful. The description of the hotel lists rooms as soundproof - they are definitely not! Hotel looks great over all, very nice and clean lobby. Rooms are clean too but nothing special. Bathrooms are ok. Very convenient location right by the highway. We would stay again"

"Beware of this hotel if you have any issues , the staff could care less about your issues and the General Manager will not talk to you either in person , phone calls or emails"

"Friendly staff, great breakfast and easy to access location."