Khách sạn West End

"Clean room"

"The hotel was too pricey for the quality of the hotel. I would not recommenf"

"Clean room"

"Parking was atrocious. No reasonable coffee machine in room just some ridiculous espresso gadget. No microwave. Hotels usually scan my credit card for any extras in the room but here they actually charged my card $300 that I should get back in five to ten business days?? Hard Rock hotel Ottawa is out in the country, they little or no facilities for a normal morning breakfast or lunch. If you want a decent tea or coffee and donut it’s 15 kilometres away."

"The view from my balcony was absolutely incredible! I would stay here again just because of that. Unfortunately, it wasn’t very clean. The shower glass was dirty, the shower drain was completely clogged and nearly overflowed the shower pan while I had a short shower, and the sheets, although clean..were very wrinkled. Also the cutlery that was thoughtfully provided, was also dirty (had remnants of someone else’s food on it). But because of the stellar view, I did enjoy my stay."

"My room was really clean and bigger than expected, and I slept super well on their bed! I’d stay again"

"Room, check in restaurant"

"A nice green oasis to call home while visiting Ottawa. Friendly staff, and we appreciated use of the lawn."

"J’ai aimé l’expérience."

"Ce que j’ai aimé le plus . Tres grandes pièces et beaucoup d’espace . Propre et bien tenu . Manque de débarbouillettes et autres as de linge de vaisselle … Le reste , rien à dire ."

"Very nice and clean. Cool room decorations. Very up to date construction and amenities"

"Clean property, great service."

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"The bed was excellent, amenities good as well. We were disappointed in the breakfast, scarce food items when we went to eat around 9:00 a.m."

"Déplu, Check-in trop tard et tv non fonctionnel"

"This is a new hotel so I would expect it to be in excellent condition, which it was. Staff was pleasant and helpful. Had a room on the ground floor near the front desk, which was very convenient, but sometimes a little noisy, but it never interrupted our sleep. Beds were excellent. The one negative would be the Wi-Fi - although it’s free it requires registration to give all of your data, including your grandchildren’s eating habits (kidding, but almost)."

"The room was fine. Staff were friendly and professional. The included breakfast was fine. Pretty along the Rideau River. Dog friendly."

"Clean room and friendly owner. Perfect location. Close to everything we needed."

"Great front desk staff with courteous and friendly service. Rooms were clean. Excellent continental Breakfast with lots of varieties. Continental shuttle services to the Ottawa Airport."