Khách sạn West Frankfort

"The room was comfortable, but the bathroom could use some updating and be cleaned more thoroughly. The A/C was ok as it kept turning on and off a lot and was noisy. The breakfast choices was wonderful. Fresh fruit, yogurts, danishes, bagels with cream cheese, chicken and biscuits sandwiches, OJ, coffee, milk, and cereal."

"Staff was very helpful and friendly. Anytime I'm in Marion, I will stay here."

"Front desk was very helpful."

"Stayed one night. Hotel was clean. Staff was friendly. Rooms are spacious and very clean. Had all amenities like refrigerator and microwave. Simple with ample choices for breakfast like breads, yogurt and fruits, coffee. Rooms have outdated carpets that is the only negative point although overall services and cleanliness and amenities are perfect."

"The lobby looks newish, but everything else is very old. Things are peeling and cracked and missing knobs, attachments, shampoo bottles should’ve been attached to the wall, but it had fallen off and still hit the attachments on them and were in the tub. It was fine, but I’ll be trying somewhere else next time."

"Evening kickback and breakfast were great!"

"👎"

"Quick and easy access off the highway and was more than perfect for my little family of 3 on our way to Mississippi. Would definitely come back if needed."

"The room had several safety issues. For example, the lightbulb was hanging in the lamp. The outlet to the air conditioner did not have a cover plate on it and the carpeting overlay the outlet. The bathtub was cracked and repaired several times. I should’ve been placed in a non-smoking room and it was obvious it smelled as smoke. The Internet for the television was very weak and we kept losing signal."

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"Parking was easy and secure. "

"Stunning"

"Clean room, good breakfast, pool was okay. TV selection was good, WiFi worked well. Solid place to stay."

"The property itself was overall clean, but there are definitely some areas for improvement. There is no hot tub as advertised and half of the lights in the pool area were out. The breakfast left something to be desired, food was not refilled when out, and it was difficult to find someone in the mornings for assistance. We stayed there for 3 nights and didn't see the housekeeping cart one time. We stayed in an accessible room because I have mobility issues but it would be impossible to...

"Overall all the property looks good. I not sure if they have enough parking spaces near the Hotel compared to the rooms being available within the hotel. If you arrive late evening from your work, the parking spaces was all filled and you’re forced to park at the Hotel’s over flow parking area which was very in convenient and time consuming if you had to bring work related equipment back to your hotel room . Especially after a long day of work. Please bring your own snacks because you will be...