Khách sạn West Haven

"This hotel is not in a good part of the city. We waited over 20 minutes to get checked in and walked out and cancelled the reservation. We are still waiting to hear about our refund and that was over 48 hours ago."

"No breakfast no towels smells like pee. 0 stars"

"Great stay!"

"Uniquely beautiful design. Very clean, friendly staff, nice amenities. The hotel, especially the lobby floor, has a great vibe. Beautifully done."

"Hotel staff was very friendly and helpful from beginning to end. We stayed for 9 days and our room was serviced almost everyday without us asking. Breakfast was great and the staff even held our luggage after check out until our flight time. I would definitely stay here again."

"Shower water was orange coloured in the morning. AC buttons were not working well. Parking was leaking during rain."

"Room was extremely spacious. Our room was handicapped accessible and although we did not need it, I have worked with special needs and could tell it would be very easy for a wheelchair to maneuver the room."

"It is truly a clean establishment; nevertheless, with the exception of Amanda who checked us out, all three (3) black... I reiterate...all three (3) black concierge attendants who were there during our stay were totally absent in line of "COURTESY" particularly " SHARON" the one who checked us in. She insisted that "I got an accessible room." I said no and why would I? Are we handicap? I couldn't afford to argue with her....so I said...no problem. No smile, no courtesy whatsoever...I understood...

"Room is clean, breakfast was good"

"El desayuno no estaba incluido y la piscina no estaba habilitada"

"前台服务非常友善"

"It was a peaceful stay"