Khách sạn gần Hồ West tại Portage

"The staff was amazing and I have never had a hotel so.clwan and smell so nice. Thank you to all the staff"

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive."

"This was the nicest hotel we stayed at during our trip. Very spacious, clean, with great amenities. My only feedback is that housekeeping did not clean every other day as promised."

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"When we arrived on Friday July 3rd, we found that the door to our room was broken, would not lock. Asked front desk to have it fixed or change rooms. We were told that they had no maintenance available until Monday, and that they were fully booked. Told her we would have to cancel our reservations and find another hotel. She said that because we booked through Expedia, we would have to go back through them for a refund. Asked her to contact them, to make sure that I would get a full refund,...

"I hate the fact i had to get out of bed TWICE and come downstairs to get my smoke alarm to turn off and was accused of smoking..... even though multiple other guests were having the same issue at 5am!!!!"

"THE Hotel was great. The room was clean and the bed was good. Breakfast was great."

"If you want a quiet sleep, request h a room not facing the freeway, but still a very nice place to stay."

"The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus."

"We were in a accessible room but it is really not accessible room for someone with mobility issues. Bed was to high. Also shouldn't have to climb over tub. It should be walk in shower with a bench. Then going to get out of shower slipped and down I went. Had to have paramedics come to help get me out of shower floor."

"Good and clean and it’s a good value over all 👍"

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"Was very accommodating ‼️"

"We have stayed here twice and the staff, cleanliness, hotel ambiance and amenities are excellent. Check in staff was very friendly and efficient. Breakfast is inexpensive and the staff is working hard to keep food refreshed and they were very pleasant. The hotel and eating areas are nicely decorated and comfortable too. We are happy to have found this hotel for when we visit family in Kalamazoo."

"Breakfast was great. Room was clean when we arrived. Spacious and long lasting hot water."

"Workout room was closed. Very friendly staff"

"I picked this hotel based on having a pool and a hot tub. Overall, it is a nice conference hotel. Stay was only OK for me because the hot tub needed repair (bubbler not working) but we could still use it but the water was only a bit hotter than lukewarm. They unexpectedly closed he pool area for an hour in order to make repairs to the hot tub but it made not difference. It is the little things that matter. Dylan was particularly helpful at check-in"

"My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back."