Khách sạn gần Khu bảo tồn thiên nhiên West Lake tại Portage

"I love everything about this hotel rooms beds pool hot tub very nice"

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"Property needs repairs and replacement of room furniture!"

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"Very clean room and bathroom. Plenty of other families there for kids sports events, as we were. We noticed one of the comforters had a small stain after we checked in. We let the front desk know before leaving for dinner. When we returned, the comforter was changed. Overall, great stay."

"I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled....

"Staff was excellent. Check in was friendly and helpful. Breakfast was stocked and refilled throughout the morning. AC took a bit to cool the room down but we were coming from outdoor tournament and were extra hot."

"Very clean the building looks great. The staff was amazing."

"Decent no complaint. except creepy guest , but they can’t control that"

"The hotel was nice and clean. My only complaint is the pools area need to be more maintained. I was also under the understanding that they had a free breakfast for guest."

"They gave me an old room on the first floor after I check out they had the audacity to say I stole a bath mat and I didn’t even bring no bags wit me"

"Room was clean and staff were very helpful with the bill when we had an issue"

"everything was wonderful."

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"Clean and comfy"

"Loved this hotel, beautiful room. Lobby bar was so cozy and staff was friendly and attentive. Great pool, spa and restaurant options. I’ll definitely be back here."

"We like the location due to it being off the highway eliminating the noise. The fitness center only had a working tread mill. That was disappointing. Breakfast was okay. It needed to be monitored better and restocked when low(muffins, eggs, utensils). Enjoyed the specialty coffee in the lobby. Beds were comfortable. I had to screw down the toilet seat or it would have come right off when used. Luckily I wipe down surfaces before using and found that out. The floor by the pool and elevator were...

"My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back."