Khách sạn West Monroe

"Have stayed here multiple times. This property never disappoints."

"All the staff were kind, knowledgeable and very helpful. The drivers of the shuttle bus to and from airport were excellent."

"The room was very clean and spacious. Staff were friendly. Check in and out was easy. Just there for a night but would recommend."

"The maid doesn’t service your room if you stay for multiple days. I had to take my dirty towels to the front desk and get new towels, Cups and toilet paper. It’s only a couple minutes for a maid to do that but they don’t. Also the breakfast has no eggs or protein just carbs. Otherwise it was great!"

"Good hotel"

"Was clean and staff were very helpful"

"I had to leave one day early. Manager said a refund for the second night had to come from Expedia. I’ve tried at least 3 different ways to contact you about this and you have not responded to me."

"Room smelled like poop when we walked in. Coffee was amazing! Air conditioning stopped working in the middle of the night."

"Easy check in, always love the suite rooms because it makes it feel like an apartment. My room clearly hadn't been cleaned very well. I like to unpack and use the drawers as if I was home. There were random pills in the night stand drawers, one on the floor by the same night stand. The other one, I had to pull out to plug in my Cpap machine into the wall and there was a candy bar on the floor. There were toe nail clippings on the floor near the foot of the bed and by the couch so clearly it...

"When we were checking out, the elevators didn’t work. This was not the fault of the staff but it made checking out harder."

"Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning."

"Breakfast was awesome. The room layout was great with the two televisions séparâtes by a wall and double doors."

"Highly recommend Craftsman Inn when staying in the Syracuse area. Rooms were clean and comfy and felt recently renovated. Breakfast had a nice variety of hot and cold food. The restaurant/bar on site was a great place to watch a game. Fayetteville is a really nice town which if close to Green Lakes state park and numerous golf courses."

"The place smells and room was damp. Ac was not letting the room get below 74."