Khách sạn West New York

"We were told the day of our arrival that we were being moved to another property 40 blocks farther from the city. What choice did we have at this point? The alternate accommodations did not have a comfortable seating area for the 4 of us (one of the reasons for our original property choice) and was not as convenient for our preferred transportation options, and it was very different from the photos of the original reservation property. The whole experience felt like a bait & switch. We asked for...

"We had an amazing stay! Owner is really nice and replied immediately to all the questions we had. Apartment is amazing and could perfectly accommodate six people. "

"I rented a two-bedroom apartment and when I arrived it was a basement without any ventilation"

"Tucked into the heartbeat of New York City, this spot is a total gem. You’re surrounded by incredible restaurants on every corner, from cozy brunch cafés to unforgettable late-night bites, and there’s a fully stocked bodega right across the street that has literally everything you could need. Midnight snack? Covered. Toothpaste? Got it. Last-minute wine? Of course. And the location? Unreal. Just steps from Central Park, a short stroll to the scenic paths along the Hudson River, and minutes away...

"Spacious, comfortable room with wraparound views of Broadway! Super soundproofing - almost no street noise. Staff were exceptionally welcoming and attentive, especially Sean and Maria at the front desk! Breakfast vouchers for the bakery/cafe next door were plentiful, though the lines were long. Ideal location for exploring the Upper West Side, with a subway stop just two blocks away. A hidden gem!!"

"Excellent location. Walkable. NIce coffee downatais for meetings. Very good internet and very good room."

"Our room was spotless, beautifully decorated, and had that perfect mix of classic charm and modern comfort. The bed was unbelievably cozy — we slept so well after long days exploring the city! The attention to detail throughout the hotel really stood out."

"nice room. appeared clean. easy parking. very convenient."

"Clean room, helpful staff."

"Very nice room, and the lobby bar is beautiful."

"Affordable clean, just lots of stairs lol "

"Everything was great fast and easy, even validated parking"

"Great location!! "

"The hotel was clean and the staff was amazing. I've stayed at many hotels in the area, but will be sticking with the Heritage in the future simply because of the staff."

"Cool room with a comfortable bed and a full kitchen very sweet staff. It’s close to the New York Public library, MOMA, Times Square, and more. "

"Perfect location for us. Rooms were very nice and clean. All of the staff members were amazing. Rush, at the front desk, was very helpful and kind. We really enjoyed our stay. "

"Clean. Priced well and in a great area. We enjoy our stay every time. "

"Excellent staff! And Love location "

"Very nice"

"Cleanliness excellent, staff courteous, professional 5 Star all the way"