Khách sạn West Nyack

"Room was clean and pleasant. Lots of parking. Staff was very accomodating and very helpful. Nearby shops are available but need to travel since hotel is along the main road. Palisades mall across the hotel."

"Very accommodating staff"

"Very clean and well kept"

"Staff helpful breakfast was amazing would have loved to been able to order lunch only issue nice staff"

"Breakfast was great . Typical healthy continental breakfast ."

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"You get what you pay for. Lots of "Migrants " living there."

"size and efficiency of the room, gym, bfast area, staff. all excellent"

"The hallways were really dirty and the rooms were very dirty and floor sticky. The smell in the rooms and hallway was pretty bad! Very humid and the carpet was wet! Overall it was bad"

"The room didn’t feel clean, the restaurant inside had one person running it and was very late taking our order for food and drinks. The staff at the door was very nice, outside of that it wasn’t a very good experience. I’ve been in cheaper hotels that were cleaner and better with service!"

"Trying to check in after a long drive I waited for a half an hour at the front desk, wondering if anyone was working there. Finally someone showed up. There was another couple waiting there too. It was around 7 at night maybe you need someone to stay at the desk at all times for any late arrivals. Coffee needs to be improved,, tastes old not a fresh brewed at all ,, it needs to be upgraded. The rest of the breakfast was very nice. Fresh fruit other than bananas and oranges would be a plus. ...

"Clean room, great staff, great breakfast with lots of options. Always coffee available and the room and facilities were kept well. We got a room with a jacuzzi and it was perfect! The pool wasn’t full size and was a little dirty, but we still enjoyed it and others did as well. We made use of the gym, but the water bubbler was empty both days. The front desk gave us bottled water instead."

"Fantastic!!"

"Staff was excellent especially Christina"

"Very disappointed in breakfast selection 2 days in row. No real choices and wasn't being filled up 30 min B4 closing too Bathroom sink drain extremely slow. Room clean didn't know bout parking paying either"

"Spotless environment"

"I wouldn’t recommend this place to anyone: Parking is EXTREMELY limited. Door for room 202 doesn’t latch. You have to slam the door several times for it to latch and lock. When front desk staff was informed of this he came upstairs and said “Don’t you think you should give it a second to latch” after the door was closed for minutes while he came upstairs and he was still just able to push the door open from the outside. Towels are worn. Some with hair glue on them, some with strands of hair,...

"The rooms.were updated and very clean. Staff was very helpful and friendly."

"Beautiful location and good property for YOUNG, ATHLETIC folks able to navigate the hills and distances between venues. Not so good for those with disabilities or just tired old knees, hips and hearts! Doors very heavy and w/o automated openers, shower floors very slippery, only two USB outlets in room, and NONE in bathroom. No easy way to get from Parking Lot to Lobby, and no cart or van STAFF TO ASSIST! Property is lovely, but I stayed an extra three nights to enjoy the resort. It was a...

"Will not recommend needs work, staff was cool but needs training."