Khách sạn West Rock Bluff

"Good"

"The hot tub was great! Manager kept it Open an extra 30 minutes for us because we checked in late."

"The room was cool, the staff was helpful. They were short staffed and the hotel was booked solid so they did very well under the circumstances. The only negative was the internet was not working either last night or this morning and the phone wasn’t working to complain about it. On the whole it was adequate. "

"Bed bugs! "

"."

"Breakfast was really great. Lots of options and well stocked. And I am picky!!!! Clean rooms and friendly staff. Weekly rate is great. Weekend rates are a little more spendy. That could be better. But all the hotels in this area are the same "

"Clean, friendly staff…. Just the mattresses are metal coil springs (so uncomfortable). Otherwise, we enjoyed our stay"

"No hot water for one day, no credit due to the fact that I booked with Expedia."

"Staff did what they could to assist the TV not working, broken shower, and broken coffee maker. Spent much of our time watching maintenance fix everything. Then we had kids running up and down the hallway and dogs barking all after 11PM. Not happy with this stay."

"Room wasn't very clean - washed down the bathroom door myself before I would touch it. Reserved a double bed room and they over booked so had to accept a room with a pull out couch that was not comfortable in any way. Breakfast was par. A lot of Holiday Inn Express are nice - this one could use an upgrade. "

"GROSS pool and hot tub. There was very visible algae along the pool floor and hot tub sides. Dirty pool deck. Booked a king room with sleeper sofa. Room was very large. There was sadly hair on a bed pillow and clump on the bathroom floor. No shampoo in dispenser. Staff were friendly and there was ample parking. In spite of this, would NOT recommend."

"Decent and quiet place to stay "

"Large Family with small kids. stay was decent room was clean and updated. would stay again"

"Loved the breakfast!"

"The room was great. Beds and pillows were comfortable. They were very polite and helpful. The only thing is, the bathrooms could be cleaner."

"No, stains on bedspread "

"We were very impressed with the property, check-in was easy and the clerk at the desk was very friendly. The room was incredibly clean, and the king size bed was very comfortable, and I am picky about my mattresses! The AC unit was not too loud and kept good steady temperature, and the parking lot was not noisy at all. I would not hesitate to stay here again."