Khách sạn West Stockbridge

"The Shaker Mill Inn is located in West Stockbridge so it is away from the dense tourist traffic in Stockbridge, but is located with easy access to Tanglewood, Stockbridge, Norman Rockwell Museum, and I90 and the rural Berkshires. The garden was wonderful with many flowers in bloom—very pretty. The breakfasts were tasty. The Meadow bedroom was large with 2 reclining chairs, small dining table, small kitchen area with the necessities, and good air conditioning. It also had a porch, which was...

"If you like cobweb-covered light fixtures, dirt-encrusted carpet, musty stench and ancient unsleepable beds, then this is the motel for you. We booked in here expecting a basic stay, but this was so much less than that. Thick cobwebs looked like Hollywood 'haunted mansion' prop on bathroom lights. Drawer pulls literally hanging off the bureau drawers, room phone made of cheap plastic like a child's toy that didn't work, stained curtains, peeling wallpaper, all grubby/sticky to the thouch. ...

"First class staff and wonderful breakfast."

"The hotel is refusing to work with Expedia to refund me one night’s stay. I mistakenly twice booked one of nights, so I paid twice for one night. The hotel refuses to communicate with me, or, apparently, Expedia."

"Very nice coffee set up in the morning. Staff was super courteous and helpful. Most of property is updated although carpeting and rugs are tired. Location is great, very convenient to Tanglewood and restaurants. Parking is onsite and more than ample. B"

"Room was cleaned every day with lots of clean towels provided. Parking was always very easy and very accessible at any hour. Wish breakfast hours could be extended just a bit as I often found it difficult getting to breakfast given the early hours. Also, lighting in accessible bathroom continues to be dim. Recommend that light bulbs be changed if possible to provide better lighting as that has been my experience for past few years."

"It’s very outdated and shower curtain did not work and room had musty smell"

"Basic hotel. Pricy for what it offers. Easy access to Tangelwood and thats the main advantage"

"Room was dated.. bathtub in primary bedroom had mold and mildew!"

"The floor and bathrooms were not clean, blankets were very old. We did not feel comfortable using the shower or walking around without shoes."

"The elevators were not working very well or often. My room was nice though and the bed was very comfortable."

"The motel is a little dated, as was our room. The room and bathroom were clean, and although it was a non-smoking room it definitely smelled of cigarettes."

"The property was clean and the front staff amazing! My complaint was with housekeeping. They came knocking early in the morning when we were still sleeping. They never came back all 3 days. I was shocked for 3 days no cleaning or replenishing toilet paper, trash pick up, etc."

"The price and location were great for our stay. The room smelled a little stale but wasn't too bad. Coffee station in the office was good to have. The small fridge lacked a freezer section, so our blue ice couldn't be re-chilled. (not the end of the world). It is a great value for the area!"

"The room, and everything in it, was clean, functional and well maintained. The two nights stay was very good. The building, and specifically the door and its handle-lock system can use some facelift. Still, this did not affect our satisfaction from the stay. However, we did not get the courtesy expected during check-in at a lodging place. The person at the counter didn't seem to care much if we are there or not. We were left with some bitter taste."

"Very disappointed. The shower drain was completely clogged. We called the front desk and they came and pulled a huge hair ball from the drain. Clearly it was not maintained. The room had no extras and weird design. E.g. the faucet at the sink was hard to control. I paid an excessive amount for this room and there wasn’t even free coffee in the lobby in the morning."

"We had a lovely 2 night stay in early July. This is a classic New England inn- think cozy, warm and well lived. If you are looking for sleek and spa this is not it. If you’re looking for a comfortable stay with very friendly owners and staff- this is for you. The pool was fantastic bonus as it was 98 degrees during our stay."