Căn hộ tại Westchester

"Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below...

"Very inaccurate listing upon arriving host called me stating I could not stay at property due to issues on their end instead of offering a refund I was sent to a different property that was a 1 bedroom with 1 bed that was clearly not cleaned instead of the 3 bedroom 5 bed luxury house I initially booked I explained this would not work for me and my 4 other guests and got told there was no other choice and hung up on, me and my guests had no option beside to go back home very bad experience DO...

"Property was not the one shown in the advertising picture. Poor communication with owner. Dirty place with dirty beds, noisy neighbors couldn’t sleep. It was a horrible experience "

"THIS HOTELS.COM BOOKING WAS A HOAX. No idea how the multi-unit home made it to the website, but we were informed that the 3br/2 bath unit was a hoax by one of the building residents upon 8p.m. arrival. No one answered the associated phone number nor responded to the access question I posted via the hotels.com chat the night before/day of booking. The website refunded"

"Gracias hoy termino mi estadía todo bien un lugar tranquilo y acogedor yo vivo a 20 minutos del área y mi novia vino de visita quería un lugar discreto y tranquilo y lo encontré gracias espero ustedes también estén satisfechos ya que dejé todo tal cual lo encontré yo llevé algunas de mis cosa para más comodidad muchas gracias bendiciones."

"Room was cold. No parking lot for vehicle. Only off-street parking was available "

"My experience did not match the listing. I was asked to make payment outside the platform and the check-in process was not clear. I would not recommend this property. ⸻ ⭐⭐ Balanced Review The property did not meet expectations. When I arrived, the check-in process was unclear and the home appeared to be partially occupied. I was also instructed to make a payment outside of Hotels.com instead of using the platform. This caused confusion and concern. I would suggest the listing be...