"Writing
The hotel and property were both nice overall, but there were a few disappointments during our stay.
The room we were given was not the room I had originally booked, which was supposed to include a couch. During check-in, the front desk attendant requested my credit card again, explaining that it was for incidentals and taxes. I mentioned that I had already paid the taxes through Expedia, but she insisted that Expedia doesn't collect taxes. I pulled up my reservation to show that the...
"Writing
The hotel and property were both nice overall, but there were a few disappointments during our stay.
The room we were given was not the room I had originally booked, which was supposed to include a couch. During check-in, the front desk attendant requested my credit card again, explaining that it was for incidentals and taxes. I mentioned that I had already paid the taxes through Expedia, but she insisted that Expedia doesn't collect taxes. I pulled up my reservation to show that the...
Shawna