Khách sạn gần Ao Westminster tại London

"The toilet was clogged when we got there and they just brought me a plunger to plunge it myself because it was after 6pm and there was no maintenance person on site at that time. The ventilation system was also very loud and we had trouble sleeping because of it. "

"The shampoo and conditioner was too little for a family, only one tiny bottle. The room was clean, and renovated, but the pool surround needed a much better cleaning. "

"Yes everything was great including breakfast."

"Quaint, clean property with easy parking, and cozy, wood-paneled dining room. We had dinner on the earlier side (drinks, salad, entrees all outstanding with great service to match) and took a scenic evening stroll by Thames Parkway. Ended the night with a movie on Netflix (included), and the next morning enjoyed a lovely brunch spread of fresh fruit, pastries, smoked salmon, bacon, eggs, and potatoes. Did not have time to try the spa services, so can't comment there, but maybe next time. Would...

"Amazing "

"Everything about our stay was perfect... I just want to mention the breakfast was above and beyond perfect."

"The room was clean. When we checked out the pool upon arrival, we were very disappointed to find it smelling ALOT like bleach. Therefore, did not use it. Also, it would have been nice to have a table in the room. "

"Staff were very customer service oriented."

"Do yourself a favour and avoid this property at all costs. This is not a hotel it feels more like a cheap motel. The room was absolutely unacceptable and clearly not properly cleaned. The bed felt dirty, and the sheets didn’t smell fresh. There was someone’s hair on the bathroom counter, the shower had visible mould, and the shower curtain was filthy. There was also garbage left on the dresser, and when we opened the pullout couch, we found a used, dirty paper towel underneath. To make matters...

"Friendly staff. Clean room. Old amenities which need to be renovated. Especially room AC is not controlled. Room is very stuffy with bad ventilation. Close to many stores and restaurants. But right now the major road close by is under construction which build in inconvenient access "

"Honestly the nicest hotel I've been to in London, staff is very friendly and the room was immaculate. I'll definitely be back in the future"

"No pool "

"Place was clean, staff were friendly and the pool was warm "

"Nice, clean hotel with amazing and helpful staff. Definitely would return to this hotel. "

"Clean room, shops nearby, staff very friendly "

"the internet did not work, the TV did not work, there was stains on bedding and towels. Mold on one of the beds, Constructions outside disruptive all day,"

"5 huge pot holes when you first pull in. Looked like they just slapped some paint in the halls and called it a day. Went to pull out the couch bed for my Children and the mattress was upside down absolutely no sheets on it. Stained all over the bed. AND looked like poop or something stuck on the mattress. (Family room) My mom was down the hallway in a different room. And there was a COCKROACH crawling on the desk. Will never book there again "

"If my daughter goes to Western, this will be my hotel of choice. The decor is beautiful. The people are so nice and kind the restaurant and the food are fantastic and it is connected to a ton of activities if you have other kids with you."

"Friendly staff. Nice room. "

"Great experience. Came with my two young children, lots of room, staff was great, breakfast as well. Highly recommend and would return. "