Khách sạn Willowbrook

"The room looks like it wasn’t even cleaned, the sheets weren’t white anymore, towels were very thin. Parking is Ok, staff is pretty responsive."

"Everything was good except the pool wasn't open that would of been awesome. Overall I would go back .💯"

"Our room was very musty and damp even after running the AC on high all night."

"All I can say is great"

"They first told us it was going to be $25 early check in fee and when we got there they said it was $75. I had to speak to an assistant manager. The bathroom in my room did not have a vent and it got extremely foggy and humid. Bathroom walls were in poor condition. The breakfast inside the hotel was great. The rooftop pool was okay but def not as pictured online. Location was great minus all the homeless people near by."

"Not a good place to stay. The room was hot, the staff was not helpful and very rude"

"We decided to extend our stay and the staff were amazing. Very courteous !!!"

"Lovely hotel in a great location! Would definitely book again"

"Check in & out, very easy. Staff was super friendly. Breakfast was offered for a fee but we chose to eat at other nearby restaurants. Close to many tourist areas."

"It’s a nice hotel just too pricey"

"Staff was friendly, hotel was clean and breakfast was great. Only thing they had one elevator working but otherwise it was a"

"The location was perfect close to a lot of activities the included breakfast buffet was really great."

"honestly the place wasn’t horrible, it was livable. the ac unit did not work, the blinds did not open, the phone was not working and was missing buttons, it smelled like a previous guest was smoking in the room we were in and the TV did not work at all. it was an ok experience."

"Place is fairly beat, like an airport hotel. Needs an overhaul. Area is very noisy and heavily trafficked. Valet is overwhelmed. Value decent. Not terrible but unlikely to return."

"it was very convenient becsuse of the location"

"Rooms were good but the cost for food and drinks were quite expensive."

"Skip this hotel. Their deadlocks do not work on ANY hotel doors and the staff is aware and still checking people in. They apologized and told me to use the latch. So unsafe. I got a full refund and booked elsewhere."

"The front desk staff was excellent! The location was great for downtown amenities. bed was very comfortable. Only problem coffee maker wasn't working"

"We would absolutely stay here again and highly recommend the Omni to anyone visiting Chicago."

"Khá tốt, nhưng không có ăn sáng "