Khách sạn gần Sòng bạc Winclub Platinum tại Puerto Vallarta

"Clean and spacious rooms, breakfast was very good. And friendly staff"

"Todo muy bien. Excelente atención por parte de todo el equipo de atención al huésped. Sin duda volveremos en familia."

"A beautiful and enchanting hotel. We only stayed there for a short while but it was truly short and sweet. The vibes were especially peaceful, and the neighborhood it was in too. The architecture was jaw droppingly beautiful and unique. A mix of Mexican Boho and classical. We also loved that it was walking distance from the airport. My wife and I walked 15 minutes to get there. We recommend for any length of stay. This place is truly a hidden gem!"

"We stayed for two nights to relax and recharge prior to a large family gathering. Casa Velas was perfect for our purpose. I wouldn't change anything."

"Mas cuidado en la limpieza de la habitación"

"Clean rooms"

"El estacionamiemto es muy chico y aveces no alcamzas lugar"

"La atención y las instalaciones excelentes, regresamos de nuevo."

"I had an issue with my departure QR code for getting back into the US. The staff helped me get it taken care of online and printed out my completed documents. I everyone was kind and courteous. Will definitely visit their other resorts."

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"Todo muy limpio, buenas dinámicas para los huespedes y muy buen servicio y disposición por parte de todo el personal."

"Worst experience I’ve ever had at a resort. Staff was barely friendly nor really helpful. Food was not that great, besides the morning breakfast buffet. There was a roach in my room the second night, when I complained they tried to tell me that it was normal and they could send housekeeping up to spray. I told them I wanted to change rooms. They took an hour but ended up upgrading me to a really nice sweet. Just used to resorts that have more activities going on and friendly staff. My sister...

"We love this place and have been staying there for years as we pass through PV. It's old and the staff do what they can to keep it up. It's close to the airport and the marina has lot's of bars and restaurants."

"Me and my family really enjoyed our stay. The staff was amazing and the service was 2nd to none. The food came out fast, the the property was very clean and well maintained. I would definitely stay here again"

"Good business hotel, convenient location between airport and downtown. Area not very nice to walk around"

"Muy buena ubicación respecto a aeropuerto. Muy buena atención en recepción. Estacionamiento seguro. Pero cuarto muy ruidoso por motores. Luz exterior de pasillo no se apaga , no te deja dormir bien porque no hay manera de bloquearla y se cuela por la ventana. Habia cabello ajeno en las dos camas. El baño pésimo. Agua caliente irregular , En algunos momentos muy baja la presión del agua. Muy pocos contactos de luz. Muy caro en cuanto a la relación costo/ servicio. Pero para una emergencia a lo...

"Solo cuentan con limitada selección de comida en el único restaurante, la pizza es muy mala y el desayuno tiene poca selección de platillos. No cuenta con regaderas/cuarto de hospitalidad en caso de hacer un late check out."

"No viene establecido que costo tiene perder una pulsera, recomiendo no se usen para evitar perder las, de ahí en fuera todo bien"

"Me gustaron los cuartos, pero lo malo son los aires acondicionados, hacia mucho calor y no funcionan al 100%, muy amables ya que nos ofrecieron otro cuarto, pero el problema real continúa, no funcionan adecuadamente. No me gusto el mal funcionamieto de los aires acondicionados, por el calor tan fuerte, la comida no es de 100% pero aceptable, no hay un responsable para solucionar problema, uno te dice que te resolverá el problema, hay cambio de turno y tienes que partir de 0, así que aunque nos...

"Todo está súper bonito, solo que no queda a pie de playa, caminando son 5 minutos pero tienen una Ban que te lleva y te trae"