4/10 - Kém
Ross
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25/05/2024
This hotel is in need of an upgrade. I received an alert prior to arriving stating no pool and fitness availability and my charges would be adjusted. They weren’t when I asked. I was told I already received a best rate when booking. I was then upgraded to a different room. This room was 90 degrees. The air conditioning was broke and blowing hot air. We called and no one came. We went down to the front desk and got the kid with the toque and someone else to come up. After they inspected the air we were moved to another room. When leaving I was told I would be given points on my choice account for my inconvenience. Still waiting for that
Ross
Lưu trú 1 đêm vào Tháng 5, 2024