Khách sạn gần Lâu đài Winnekenni tại Haverhill

"Very clean room and bathroom"

"I booked this hotel based on its high ratings, so I was surprised by my experience. I'm not sure how this property has an 8/10 rating. The hotel felt old and had an unpleasant smell. The shower drained very slowly, the water pressure was poor, and the Wi-Fi was so weak that I couldn't even connect to it. I stayed for a few days while visiting the area. The only positives were the convenient location near the highway and the attentive cleaning staff, who did a great job. Unfortunately, I won't be...

"Todo me gustó, muy limpio el personal amable y sobre todo cuando te levantas tienes tu desayuno.Lo que no me gustó es que retiran el desayuno muy temprano."

"Ok"

"Red Stains on carpet, says quiet time is 7pm-9am yet riff raff were out in parking lot till 4 am jamming out partying… Showers were clean tho and towels and sheets were clean but bed spread also had stains. Given two key cards and only one worked, of course that’s the one we had grabbed when we went down to pool"

"First off the location in the Tuscan village was amazing, love the shops, restaurants all within walking distance. Staff, rooms, pool and fitness center were outstanding. My famliy and I loved our stay and will be back."

"Staff were very helpful and very nice to help us out. This is our second time that we stay by the same days. Breakfast always delicious and with a variety of different foods and drinks. Nice place for relaxing. I totally recommend it to everyone."

"A great place to stay, very comfortable, and the staff are very knowledgeable and friendly."

"The only problem we had was on Tuesday night the front desk person took and gave a key to a woman to our room in 119 And she was not with my party at all. It was just me and my wife in bed and she walked in with a key through the access of a key card. I talked to the manager at the front desk. I also talked to the manager at the front desk and told him this should not happen."

"Very very nice and helpful staff, cozy boutique hotel in the beautiful historical town of Andover. We had an amazing stay for 5 nights."

"The staff at the front desk was helpful. The restaurant could have been better with customer service. I only ate there once. It was difficult to order and pay for the meal and it was not because others were eating. Not enough wait staff."

"The front desk staff were all great. The gentleman in the breakfast room kept things very tidy and the food was well prepared and plentiful. The room was nice and clean. The only negative was a cloudy pool so we did not use it."

"Great service"

"Our family was extremely disappointed with our stay. We picked this hotel specifically, due to the listing indicating that the hotel had a pool. This was extremely important for our stay considering my son is autistic and requires sensory relief. The listing is false advertisement. Tim, who worked at the front desk did not handle the situation properly, not only did he offer no compensation and/or token of apology, but laughed in our faces when we were visibly upset about the circumstances....

"Great service"

"Nice pools"

"Clean room and great location to highway, true sound proof room so it was very quiet."

"Room was very musty and moldy. Hot water was luke warm, barely any shower pressure. Rooms need major renovations, would not stay here again or recommend. Front desk was very friendly and helpful."

"Good service"

"I felt this room was a health hazard. The carpet was wet and musty from humidity which left the tile wet when walked on. (Slipped but didn't fall.) The bathroom smelled like methane gas or sulfur our entire stay. The rubber seal on the bottom of the shower door is missing so water leaked onto the floor unless we figured a way to stuff a face cloth in the opening. The maintenance person was hosing down our entryway (?) as we returned to our room, leaving us with wet feet as we entered. This hotel...