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"I highly recommend this place for travellers in Hangzhou. The service is unmatched. Most staff speak English. They’re always available for help! It’s in a great location with the night market just steps away. It’s a pleasant walk to West Lake. The hotel is very new and modern. The breakfast buffet was fabulous and offered a huge variety of very fresh food."

"Everything was great and staff are very friendly and helpful. The hotel is very close to everything from shopping, to street food, to local restaurants. Will recommend and come again"

"Love the location. Walking distance to Subway station, 清河坊，铜雕博物馆，德寿宫，even 西湖边。Staff super nice, lend me a power adapter to fit US laptop. Room facing street can see the small river and bridge."

"レンジと洗濯機が付いているのが非常に良かったです"

"Room is clean and new"

"Stayed only 1 night, but the reception staff were warm and friendly."

"Don’t trust the pictures, hotel and rooms were dirty there was garbage left in"

"Very nice hotel and conveniently located. Walkable to west lake and 湖滨银泰。武林夜市 is literally downstairs. We bought the horizon club and were able to enjoy breakfast, afternoon tea and dinner!"

"Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great location. Rooms a bit small, but enough. Thanks a lot!"

"lots of amazing carts selling crafts and food, being close to West lake is a plus too."

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear."

"The pool is under renovation. The breakfast is okay. Rooms a bit dated but clean. Location is a little out of the main happenings. The price does not reflect the quality."

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"Super Hotel in der Stadtmitte! Ein wenig laut, da die Fenster nicht ganz dicht geschlossen haben. Personal war sehr, sehr freundlich und hilfsbereit. Der Frühstück war der Hammer. Wir haben uns rund um wohl gefühlt."