"They cancelled my booking a few days before I was due to arrive. Didn't tell me or Expedia. Only found out when I called to check about parking. They said they didn't like people who chose the free cancellation option.
In which case why offer it? And how is that a reason to cancel a booking before the payment was even due? I would have turned up with my family and had nowhere to stay.
Expedia were unable to contact them but did give me a credit towards a new booking and fortunately I was able...
"They cancelled my booking a few days before I was due to arrive. Didn't tell me or Expedia. Only found out when I called to check about parking. They said they didn't like people who chose the free cancellation option.
In which case why offer it? And how is that a reason to cancel a booking before the payment was even due? I would have turned up with my family and had nowhere to stay.
Expedia were unable to contact them but did give me a credit towards a new booking and fortunately I was able...
"Fantastic for a cheap stay when heading to a gig at Wembley. Easy access from the M40 on the way into London.
Place was modern & spotless and access to a modern clean kitchen too with a fridge freezer (was very much needed this weekend as it was 35 degrees!), microwave, kettle etc
Was ridiculously hot this weekend, but they offered a fan for the room to help. Great access to the Metropolitan line (3 min walk) and plenty of parking.
Not suitable for families because of the set up being...
"Fantastic for a cheap stay when heading to a gig at Wembley. Easy access from the M40 on the way into London.
Place was modern & spotless and access to a modern clean kitchen too with a fridge freezer (was very much needed this weekend as it was 35 degrees!), microwave, kettle etc
Was ridiculously hot this weekend, but they offered a fan for the room to help. Great access to the Metropolitan line (3 min walk) and plenty of parking.
Not suitable for families because of the set up being...
"had an extremely poor and distressing experience with this accommodation. It was not as advertised, the allocated room had not been properly prepared, and me and my sister who had limited mobility were unable to stay.
After arriving at around 7:00 p.m., we spent over four hours trying to resolve the issue. The room provided did not match the listing, with the wrong room type and missing advertised features. Staff were unable to provide the accommodation that had been booked or a suitable...
"had an extremely poor and distressing experience with this accommodation. It was not as advertised, the allocated room had not been properly prepared, and me and my sister who had limited mobility were unable to stay.
After arriving at around 7:00 p.m., we spent over four hours trying to resolve the issue. The room provided did not match the listing, with the wrong room type and missing advertised features. Staff were unable to provide the accommodation that had been booked or a suitable...
"God beliggenhet til bane/buss, ca. 1 time å gå hjem fra Wembley etter konsert som var bedre enn å vente på buss. Enkelt å komme seg til sentrum av London. Matbutikk i nærheten.
Bra plass på rommet, ok renslighet og hyggelige ansatte "
"God beliggenhet til bane/buss, ca. 1 time å gå hjem fra Wembley etter konsert som var bedre enn å vente på buss. Enkelt å komme seg til sentrum av London. Matbutikk i nærheten.
Bra plass på rommet, ok renslighet og hyggelige ansatte "
"Very well-appointed accommodation; immaculately clean and comfortable for 4 persons especially family or couples.
The bathroom with the tub, unfortunately, did not have a shower curtain or any way water could be prevented from splashing on the floor which created a compulsory cleaning up of the too much water on the floor after bathing. I thougt it was an oversight but it created unintended inconvenience, besides making the foot/floor bathroom towel too wet too soon. This should be an easy fix...
"Very well-appointed accommodation; immaculately clean and comfortable for 4 persons especially family or couples.
The bathroom with the tub, unfortunately, did not have a shower curtain or any way water could be prevented from splashing on the floor which created a compulsory cleaning up of the too much water on the floor after bathing. I thougt it was an oversight but it created unintended inconvenience, besides making the foot/floor bathroom towel too wet too soon. This should be an easy fix...
"Great space for us in a great location. Walk to all attractions in Windsor and Eton with 2 convenient train stations. Mass transit to all major attractions in London. Cab or Uber to airport quick and convenient. Property was spacious and perfect for 2 adult couples."
"Great space for us in a great location. Walk to all attractions in Windsor and Eton with 2 convenient train stations. Mass transit to all major attractions in London. Cab or Uber to airport quick and convenient. Property was spacious and perfect for 2 adult couples."
"Would first of all like to say what an obliging host Jeremy was. Communication was quick and helpful.
Check in information was good, especially as it was very short notice.
Unfortunately the property is in dire need of refurbishment. We felt there is inadequate lighting to the stairs up to the apartment. We also found it difficult to get our cases up the next flight of stairs which has a tight dog leg to the bedrooms and bathrooms.
We had a few frozen items which we were unable to put in the...
"Would first of all like to say what an obliging host Jeremy was. Communication was quick and helpful.
Check in information was good, especially as it was very short notice.
Unfortunately the property is in dire need of refurbishment. We felt there is inadequate lighting to the stairs up to the apartment. We also found it difficult to get our cases up the next flight of stairs which has a tight dog leg to the bedrooms and bathrooms.
We had a few frozen items which we were unable to put in the...
"Place was very easy to find when I got there.
Although the room was clean and well presented I did find that the floor was very dusty as though the room had not been touched in a while.
No other issues at all and did what I needed for the 2 night stay."
"Place was very easy to find when I got there.
Although the room was clean and well presented I did find that the floor was very dusty as though the room had not been touched in a while.
No other issues at all and did what I needed for the 2 night stay."
"The property was on a quiet street, no busy traffic, and not far from a major bus route.
The renters did not send me an access code until i spent over 1 hour on the phone with Expedia service. I had zero help from the renters the whole time i used the place. We needed help when the internet dropped out, and also wanted the towels that were missing. No response from them. The only time they contacted me was with a form email asking for a review.
The place was not clean. It also looked like...
"The property was on a quiet street, no busy traffic, and not far from a major bus route.
The renters did not send me an access code until i spent over 1 hour on the phone with Expedia service. I had zero help from the renters the whole time i used the place. We needed help when the internet dropped out, and also wanted the towels that were missing. No response from them. The only time they contacted me was with a form email asking for a review.
The place was not clean. It also looked like...
"Location was great... Management was horrible! Their advertisement falsely stated that there was laundry on the property. The apartment smelled of sewage. The window ledge fell on my foot, twice. For a seven days stay, they gave me two towels. I had to go out and purchase more toilet tissue, trash bags, and paper towels. House keeping came and bought air freshner for the sewage smell and that was it. I wouldn't recommend this place to a homeless person... Absolutely horrible... "
"Location was great... Management was horrible! Their advertisement falsely stated that there was laundry on the property. The apartment smelled of sewage. The window ledge fell on my foot, twice. For a seven days stay, they gave me two towels. I had to go out and purchase more toilet tissue, trash bags, and paper towels. House keeping came and bought air freshner for the sewage smell and that was it. I wouldn't recommend this place to a homeless person... Absolutely horrible... "
"We had difficulty obtaining the check in information. This was through Vrbo so you are given the code to a lock box with the keys to the building and your room. We stood in the rain for about 30 minutes trying to get the information.
The room itself was good. There was a nice bed and a huge closet. We stayed one night and a reasonable price. There is a hotel with a restaurant open to the public about 2 blocks away. Great pizza and beer. "
"We had difficulty obtaining the check in information. This was through Vrbo so you are given the code to a lock box with the keys to the building and your room. We stood in the rain for about 30 minutes trying to get the information.
The room itself was good. There was a nice bed and a huge closet. We stayed one night and a reasonable price. There is a hotel with a restaurant open to the public about 2 blocks away. Great pizza and beer. "