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"A hidden gem in Gold Coast! Been to a bunch of hotels around the area, and this was by far the best experience. Such a beautifully designed, well-run hotel with sparkling water on tap to boot. Big thanks to Claire for her hospitality."

"Laura is the best, always prepares for my arrival and looks after me even when I have forgotten items after check-out. It’s a comfortable home away from home for me when travelling for work. "

"Do not book the Studio room! Upgrade to the Villa or don’t stay here. The Studio rooms are barely bigger than a prison cell and are nowhere near 5 star hotel quality. The property is neat and the staff are so nice. Just don’t book the Studio rooms. "

"The location was great! The view and the ambience made the stay worth it. However, I'd say he cabin needs a good pest treatment. While spiders and bugs are acceptable in the hinterlands, we've seen cockroaches of various sizes."

"Villa 1 was wonderful. Stylish, everything you’d need and fantastic views. Loved it all. Thanks very much. J&G"

"Very basic, minimal amenities, clean, good bed, frig packed full if drinks"

"We loved this place! So much room for our group and the staff was so helpful and kind."

"The room was not properly cleaned and, in all likelihood, had not been for some time. Shards of broken glass were scattered around on the floor, shower cubicle was very slippery as had not been properly cleaned beyond a cursory wipe-over. Somehow the front desk staff were critical of US for not notifying them earlier - not a very friendly or empathetic response."

"There is no staff on location, so if anything goes wrong, you get a sorry via text. The main phone number is disconnected. You can't actually reply to the text that they send you the information from. Personally I'd give it a wide birth."

"It is a beautiful location. Stunning pool and surrounds - unfortunately the condition of the timber walkways is a real concern. Crystalbrook Byron has to spend a lot of time and money to replace and make good these walkways, to lift their profile and compete in this retreat space."

"love the place"

"What a find. Quiet secluded luxury property comprising originally two houses, now a high end function venue. Beautifully kept grounds and interiors. Great amenities and nice pool area. 12 mins drive from B Bay. Top marks."

"Fully renovated rooms above the bar and bistro in the centre of town. Parking at rear could be a problem but we snared the last spot at the time on arrival. Staff were most helpful and changed our allicated riom to the rear and not above the bar. Most appreciated. Good use of space in rooms with kitchenette facilities including stovetop hotplates but no utensils for their use. Good ensuite space. Comfortable bed and pillows. Great bar and bistro downstairs for an easy relaxing evening."

"Well-appointed, comfortable cabin in a lovely setting. Interior is spacious with kitchen area separated from living area and bedroom. Bathroom is a bit cramped with cabinet overshadowing the sink. Furnishings are in excellent condition and comfortable. Interesting art work on the walls. "

"メイン通りまで徒歩１０分。ビーチは裏出口から歩いて3分。 洗濯乾燥機は共用で１台ずつあります。（3ドルコイン入ります） クーラー付きです。プールもあります。"

"Had a really enjoyable stay at Ingenia Holidays Byron Bay. The holiday park has a great modern feel and is well located. The cabin was clean, stylish, and very comfortable with great amenities, perfect to unwind after a busy day. Staff were very friendly, efficient and helpful, which made the experience even better. Would definitely stay again."

"Helpful reception but not back office who just yelled out without getting off her desk chair ( too busy I guess)"