Ngoại thất

Nhận xét về ARIES Hotel & SPA

5 out of 5
ARIES Hotel & SPA
ul. M. Zaruskiego 5, Zakopane, Lesser Poland

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 536/638 nhận xét" "
Đánh giá 8 - Tốt. 71/638 nhận xét" "
Đánh giá 6 - Được. 21/638 nhận xét" "
Đánh giá 4 - Kém. 5/638 nhận xét" "
Đánh giá 2 - Tồi. 5/638 nhận xét" "

9,8/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Kornelia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What an amazing experience! From check in to check out we were cared for and just left with a huge smile on our faces.
Lưu trú 1 đêm vào Tháng 5, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 27/05/2024
Dear Kornelia, Thank you for choosing Aries Hotel & Spa Zakopane. I am more than happy to hear that you had a memorable time with us and I am looking forward to welcome you again on your next visit in charming Zakopane.

10/10 - Xuất sắc

Estelle

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
4ème séjour dans cet hôtel fabuleux. Un cadre très agréable, un personnel très sympathique, des chambres très confortables. Tout est prévu pour un excellent séjour. N'oubliez pas de dîner au restaurant qui est exceptionnel restaurant qui est
Lưu trú 4 đêm vào Tháng 5, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 25/05/2024
Dear Estelle, Thank you for choosing Aries Hotel & Spa Zakopane once again. I am delighted to hear that you had an amazing time with us. Please do not hesitate to visit us again and again. Warm greetings from Zakopane!

10/10 - Xuất sắc

Daryn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 16/05/2024
Dear Guest, Thank you for leaving a highest score for our hotel. Please do not hesitate to choose us again for another Aries experience and more momoents of carefree relax. Warm greetings from Zakopane!

10/10 - Xuất sắc

Marcin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super
Lưu trú 4 đêm vào Tháng 4, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 14/04/2024
Szanowny Panie Marcinie, Dziękuję za wybór Aries Hotel & Spa Zakopane i cieszę się, że pobyt w pełni spełnił oczekiwania. Będzie nam niezmiernie miło gościć Państwa ponownie w przyszłości!

10/10 - Xuất sắc

Agnes

Fabulous place! The saunas and hot-cold tubs were great. Our concierge was wonderful, helped with every question.
Lưu trú 2 đêm vào Tháng 3, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 02/04/2024
Dear Agnes, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed our Concierge services and our cozy wellness. Hope we will have an opportunity to meet you again at the Aries - please feel invited! Warm greetings from Zakopane!

10/10 - Xuất sắc

Jason

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All staff members were great and room was very clean. The duf duf was amazing, with tons of babes I was chatting up all night.
Lưu trú 1 đêm vào Tháng 3, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 18/03/2024
Dear Jason, Thank you for leaving the highest score and for your colorful comment. Thank you for appreciating our staff and the cleanliness of the hotel. I hope that we will meet again at Aries Hotel & Spa - please feel invited!

10/10 - Xuất sắc

Facundo, Miami

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super nice hotel, very well located. If I would come back to Zakopane I would choose the same hotel
Lưu trú 2 đêm vào Tháng 2, 2024
Jakub Mularski Operations Manager trả lời vào 26/02/2024
Dear Guest,thank you for your warm opinion. I am happy you enjoyed your time at Aries Hotel & Spa Zakopane.I hope you will choose us again when you visit Zakopane.Best regards

10/10 - Xuất sắc

Ross

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing Hotel
Excellent hotel in the centre of Zakopane we thoroughly enjoyed our 5 night stay here
Lưu trú 5 đêm vào Tháng 2, 2024
Operations Manager trả lời vào 22/02/2024
Dear Guest,thank you for your time and review after your stay at Aries Hotel & Spa.I am happy to hear that you enjoyed your time at our Hotel.Best regardsJakub Mularski

10/10 - Xuất sắc

Paraskevas

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best family holiday so far
Everything was just fantastic - we had the Chalet Suite which I highly recommend to families travelling with children. The kids club is great - my children were so sad to leave on the last day and rushed to say their goodbyes to the team. The breakfast is a feast of everything you could possibly imagine - choice and quality. The hotel itself has a very relaxed, welcoming feel with a traditional yet luxurious decor. The staff are attentive and always happy to help. The swimming pool and spa facilities are great and open until 10pm which is ideal after a day of sightseeing. Aries is perfectly located just off Krupowki, in a quiet cul-del sac. Will definitely be back.
Lưu trú 5 đêm vào Tháng 2, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 21/02/2024
Dear Guests, Thank you for your comment on your recent Aries experience. I am delighted to hear that you had an amazing family time while staying with us. Thank you for appreciating our fabulous breakfasts, amenities and activities we provide for our youngest Guests, efforts of our Team and unbeatable location. Thank you for choosing Aries hotel and we are looking forward to see you again in the future!

10/10 - Xuất sắc

Yitzchok

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very Freindly staff and ready every step of the way
Lưu trú 3 đêm vào Tháng 2, 2024
Operations Manager trả lời vào 08/02/2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.I am happy that you enjoyed your time with us.Best regardsJakub Mularski

10/10 - Xuất sắc

Hadobás

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 06/02/2024
Dear Hadobas, Thank you for choosing Aries Hotel & SPA Zakopane and leaving a highest score for the place. We hope that you had an amazing time with us. We would love to host you again! Warm greetings from Zakopane

10/10 - Xuất sắc

Eric

Đi theo nhóm
Lưu trú 2 đêm vào Tháng 1, 2024
Operations Manager trả lời vào 05/02/2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.Feel free to visit us again.Best regardsJakub Mularski

10/10 - Xuất sắc

Karen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This was our 4th visit and looking forward to many more! Best bits - welcoming reception, great spa and superb breakfast!
Lưu trú 2 đêm vào Tháng 1, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 25/01/2024
Dear Karen, Thank you for choosing our hotel once again! I am pleased to hear that you had another nice stay with us, enjoying our fabulous breakfasts, cozy SPA as well as efforts of our caring Front Office Team. Hope that we will have an opportunity to host you for 5th, 10th or even 15th time here in charming Zakopane - please feel invited!

10/10 - Xuất sắc

Dean

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel was amazing and staff great .people in town were found to be rude as were staff working for the airline lufansu
Lưu trú 5 đêm vào Tháng 1, 2024
Wawrzyniec Woźniak, Concierge trả lời vào 25/01/2024
Dear Dean, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write a review. I am happy to hear that you found our Team attentive and enjoyed unique design of the place. Sorry to hear that you found people in the city rude - I hope that this is only the first impression and subsequent meetings in Zakopane in the future will show wonderful Polish hospitality. We would love to host you again!

10/10 - Xuất sắc

Marcia

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Another lovely stay at the Aries Spa Hotel.
We have stayed at the Aries on six separate occasions as a couple and our more recent stays, with friends. Fabulous Hotel/Spa, which is well worth a visit. Lovely, accommodating staff. Breakfast selection is superb. Spa treatments are varied and very good. Location is excellent for main Zakopane and Skiing, if this your choice. Lots to do in the surrounding area.
Lưu trú 3 đêm vào Tháng 1, 2024
Jakub Mularski Operations Manager trả lời vào 23/01/2024
Dear Marcia,yhank you so much for taking the time to leave such a kind and positive review following your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed our excellent service, convenient location, and delicious food.At Aries Hotel, we strive to provide exceptional service to all our guests, and we are thrilled that we met your expectations. Our team works diligently to ensure that every aspect of your stay is enjoyable and memorable.Best regards

10/10 - Xuất sắc

Robin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Empfangsservice/Reception war super, Hotelrestaurant herrvorragend Gesammtkonzept ideal: SPA Bereich mit Pool und 4 Saunas, Bar, Restaurant und Disco in einem
Lưu trú 2 đêm vào Tháng 1, 2024
Jakub Mularski Operations Manager trả lời vào 09/01/2024
Dear Guest,we are delighted that you were satisfied with our services. Our Reception team always strives to provide excellent service, and the kitchen of our hotel restaurant consistently emphasizes high-quality dishes. We managed to create an ideal combination for you with a spa area featuring a pool and four saunas, a bar, a restaurant, and a disco brings us immense joy. We hope you had a relaxing stay, and we look forward to hosting you again. Thank you for choosing our hotel!

10/10 - Xuất sắc

Szilvia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Operations Manager trả lời vào 04/01/2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.We hope to see you next time in the future.Best regardsJakub Mularski

10/10 - Xuất sắc

Szabina

Lưu trú 2 đêm vào Tháng 12, 2023
Operations Manager trả lời vào 02/01/2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.Feel free to visit us again.Best regardsJakub Mularski

4/10 - Kém

Glenn

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The property was extremely nice and the room was spacious and comfortable Danny. Unfortunately the staff and service was very poor. The area around the hotel was incredible.
Lưu trú 1 đêm vào Tháng 12, 2023
Operations Manager trả lời vào 15/01/2024
Dear Guest,thank you for sharing your feedback on the property. We're delighted to hear that you found the property itself to be extremely nice, and the spacious and comfortable room added to your positive experience. However, we sincerely apologize for any inconvenience you may have encountered with the staff and service. Your feedback is invaluable to us, and we will address these concerns to ensure a more seamless and enjoyable experience for future guests.On a brighter note, we're thrilled that you enjoyed the incredible surroundings of the hotel's area. We appreciate your input, and we hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Jakub Mularski

10/10 - Xuất sắc

Patrick David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Operations Manager trả lời vào 22/12/2023
Dear Guest,thank you for your review. I am happy that you enjoyed your time at Aries Hotel & Spa.Feel free to visit us again.Best regardsJAkub Mularski

10/10 - Xuất sắc

Patrick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 17/12/2023
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Adventi hétköznapok
Lưu trú 4 đêm vào Tháng 12, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 18/12/2023
Dear Guests, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. I believe that time spent with us was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose Aries again!

10/10 - Xuất sắc

Jane

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 17/12/2023
Dear Jane, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. For more moments of carefree relaxation, please do not hesitate to choose us again! Warm greetings from Zakopane!

10/10 - Xuất sắc

Barry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 13/12/2023
Dear Barry, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. I hope that your time with us brought you many amazing memories. Looking forward to your next visit in charming Zakopane! Warm regards

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Everything was wonderful. Worth the price. Most amazing breakfast.
Lưu trú 2 đêm vào Tháng 11, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 10/12/2023
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score. I am delighted to hear that you had an amazing time with us, appreciating our famous breakfasts. We would love to host you once again in the future! Warm greetings from Zakopane!

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
5* Stay at Aries Hotel & Spa
We spent 5 nights in the beautiful Aries Hotel to celebrate my girlfriends birthday. Upon arrival to the hotel, we received a very warm welcome and swift check-in. The hotel had kindly left a birthday balloon, teddy bear and edible treats for my girlfriend in our room. Our standard room (104) had a stunning view overlooking the Tatra mountains. The room was very clean, warm and comfortable. Olga from Concierge was absolutely wonderful and helped me organise a bottle of bubbles and a stunning birthday cake for my girlfriend. We made use of the Spa most days which was a lovely treat after a long days out in the wintry weather. My girlfriend had a spa treatment which she thoroughly enjoyed. One of our favourite meals was at the hotel restaurant (Halka) so would highly recommend. The buffet breakfast were also very nice. We organised our transfer back to the airport through the hotel, and were pleasantly surprised as Olga drove us. She was such great company, and is certainly a credit to Aries. All in all, a wonderful stay and will look forward to returning, hopefully next year.
Lưu trú 5 đêm vào Tháng 11, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 10/12/2023
Dear Daniel, Thank you for choosing Aries Hotel & Spa Zakopane for girlfriend's birthday celebrations. I am pleased to hear that you appreciated our efforts to provide you a satisfying experience while staying with us and that you enjoyed our Restaurant and Spa. For more moments of carefree relaxation, please do not hesitate to choose Aries again in the future - we are looking forward to your next visit! Warm greetings from Zakopane!

8/10 - Tốt

Jason

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 10/12/2023
Dear Jason, Thank you for your review. We are glad that you had an enjoyable time with us. On your next visit in charming Zakopane please do not hesitate to choose Aries again!

10/10 - Xuất sắc

Patrick

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 25/12/2023
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

8/10 - Tốt

Mariana

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bom, mas não corresponde a um 5 estrelas. Quartos mal insonorizados. Os quartos com a varanda não dão para a montanha.
Lưu trú 1 đêm vào Tháng 11, 2023
Operations Manager trả lời vào 30/11/2023
Dear Mrs Mariana,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused by the insufficient soundproofing in the rooms. Your concerns are valuable to us, and we will certainly address this issue to enhance the overall guest experience.All Renesance Double rooms have a mountain view. You can admire the panorama of the Tatra Mountains and Giewont from the balconies.We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.Best regardsJakub Mularski

10/10 - Xuất sắc

Arhtur

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best value in Zakopane. We loved the decor and ambiance of the hotel. Professional and friendly staff, unparalleled breakfastt. I highly recommend Aries.
Lưu trú 1 đêm vào Tháng 11, 2023
Operations Manager trả lời vào 28/11/2023
Dear Mr Arthur,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.We are grateful for your positive review and are truly committed to providing exceptional service to all our guests. Should your travels bring you back to this area, we would be honoured to welcome you again at our hotel.Best regardsJakub Mularski

10/10 - Xuất sắc

Jari

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was perfect and quality high!
Lưu trú 1 đêm vào Tháng 11, 2023
Operations Manager trả lời vào 30/11/2023
Dear Guest,thank you so much for taking the time to leave such a kind and positive review following your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed our service.Feel free to visit us again.Best regardsJakub Mularski

10/10 - Xuất sắc

Lee

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Weekend break
Clean, comfortable, great selection of food for breakfast and excellent facilities. Central location and free parking.
Lưu trú 2 đêm vào Tháng 11, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 23/11/2023
Dear Lee, Thank you for your comment on your recent Aries experience. I am happy to hear that you enjoyed your time with us, appreciating our facilities, fabulous breakfasts and cleanliness. Please feel more than welcome to visit us again in the future! Warm greetings from Zakopane!

10/10 - Xuất sắc

Miroslav

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent experience.
As allways friendly profesional staff, focus to details, tasty breakfast, happy to come back:)
Lưu trú 2 đêm vào Tháng 11, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 19/11/2023
Dear Miroslav, Thank you for your comment on your recent Aries experience. We are always delighted seeing our Guests returning to us! So good to hear that you enjoyed our amazing breakfasts and efforts of our Staff. Please feel more than welcome to visit us again! Warm greetings from Zakopane!

10/10 - Xuất sắc

ANDRE, Bradenton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, we enjoyed everything about the hotel.
Lưu trú 3 đêm vào Tháng 11, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 17/11/2023
Dear Andre, Thank you for your comment on your recent Aries experience. I am pleased to hear that your stay with us was full of great memories and that everything met your expectations. We would love to host you again in the future! Warm greetings from Zakopane!

10/10 - Xuất sắc

Zuzanna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Went above and beyond all expectations, had amazing spa facilities and the breakfast buffet was very diverse in choice. We couldn’t recommend this hotel enough. Thank you to all the staff for our very warm welcome and stay!
Wawrzyniec Woźniak, Concierge trả lời vào 12/11/2023
Dear Zuzanna, Thank you for your comment on your recent Aries experience. I am delighted to hear that your visit here exceeded your expectations. Thank you for appreciating efforts of our hospitality-oriented Team, as well as our fabulous breakfasts and SPA facilities. We would love to host you again in the future! Warm regards

10/10 - Xuất sắc

Pawel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 8 đêm vào Tháng 10, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 12/11/2023
Szanowny Panie Pawle, Dziękujemy za wybór Aries Hotel & SPA Zakopane i pozostawienie najwyższej noty dla obiektu. Mamy nadzieję, że jeszcze niejednokrotnie będziemy mieli okazję gościć Pana w wyjątkowych wnętrzach dawnego Domu Turysty PTTK.

6/10 - Được

A.

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi phòng
A szoba tiszta, de ár érték arányban nem komfortos. Kicsi, kevés a mozgástér, az ágy be van szorítva, még egy fotel sincs. A tisztasággal nincs gond. Nincs kilátás a szobából. Nyomasztó az 5* ellenére. A wellnesben a kinti dzsakuccik kicsik.
Lưu trú 3 đêm vào Tháng 11, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 12/11/2023
Dear Guest, Thank you for your comment on your recent Aries experience and for appreciating spotless cleanliness. Sorry to hear you did not entirely enjoy your room and wellness. I would like to note that we are located in a historic building of former Tourist House, so rooms may differ slightly in terms of size and layout. In our offer we have wider variety of rooms and suites, I am highly recommending choosing them if you are looking for more spaces to enjoy in the room. I hope that we will have an opportunity to host you once again in the future to provide you truly 5* experience. Warm greetings from Zakopane!

6/10 - Được

anna

Thích: Sạch sẽ
I was here 4 ago. Things have changed. Did use the spa. Chi Chi (sp?) was fantastic! However noise above my room. Kids jumping off bed perhaps, people wearing cement boots. It was awful!! Complained stopped for an hour and back again! Spoke with manager in the morning, tried to make excuses, the noise bylaw is 10 pm !! He said. I about fell over. Yes. But not in my room. ! Just excuses!! I’m sorry…. Damage was done. Buffet has gone down hill. Plums oozing because they were overripe. Grapes with stems. Limited choice of fruit dessert only torte and cheesecake. Not the same quality as 4 years ago. Room was great.
Lưu trú 3 đêm vào Tháng 10, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 12/11/2023
Dear Anna, Thank you for choosing the Aries Hotel & Spa Zakopane once again. We really value the fact that we are a base our Guests choose returning to this charming city. Thank you for appreciating SPA services as well the room you got. Sorry to hear about some issues which made your stay not entirely satisfying. Your noise complain was treated with due care and we were monitoring the situation and noise level on the floor above you. I would also like to assure you that at our buffet breakfasts we serve only products of highest quality, including products from local producers and suppliers. Wide variety of fresh fruits are our pride - I promise that we take more efforts checking their freshness. I would like to mention that the offer of breakfast desserts has been maintained at a high level for years, ensuring daily variety and quality guaranteed by our excellent confectioners, winners of many awards. I really hope that despite some incoveniences you faced during your recent stay, you will choose our hotel in the future. Kind regards

10/10 - Xuất sắc

Laura

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A beautiful hotel, just right for a quiet two nights in the off season, in late October.
Lưu trú 2 đêm vào Tháng 10, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 01/11/2023
Dear Laura, Thank you for your comment on your recent Aries experience. I am delighted to hear that you had an amazing time with us and enjoyed charm of Zakopane off season. For more moments of carefree relaxation, please do not hesitate to choose Aries Hotel & Spa again in the future. Warm greetings from Zakopane!

10/10 - Xuất sắc

Henrik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastisk oplevelse! Det hotel skal opleves! Storslået i skønne omgivelser.
Lưu trú 3 đêm vào Tháng 10, 2023
Jakub Mularski Operations Manager trả lời vào 28/10/2023
Dear Mr Henrik,thank you so much for choosing our hotel as your accommodation during your visit. We are thrilled to hear that you enjoyed our location.Feel free to visit us again.Best regards

10/10 - Xuất sắc

Anna

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was alert, polite, and helpful in helping us plan our day to Morskie Oko. Thank you!
Lưu trú 1 đêm vào Tháng 10, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 27/10/2023
Dear Anna, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write the review. I am pleased to hear that you appreciated efforts of our Team to provide you with all tips for sightseeing around the city. We would love to host you again! Warm greetings from Zakopane!

10/10 - Xuất sắc

Beata

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The best hotel I have stayed at in a while. It has everything you could ask for and more. Amazing children’s play rooms, beautiful pool and saunas. The massage at the spa was great. The breakfast has such a selection that it’s hard to choose. We also received a beautiful room upgrade that exceeded my expectations. I am already booking my next stay there when I come back to Zakopane in January. It gets 6 stars from us.
Concierge trả lời vào 27/10/2023
Dear Beata, Thank you for your comment on your recent Aries experience which is a huge compliment for our Team. I am delighted to hear that your stay with us met (and maybe even exceeded) your expectations and that you enjoyed amenities for our petite Guests, SPA services and our famous breakfasts. We are looking forward to see you in January in the very heart of Zakopane - the Winter Capital of Poland. Best regards, Wawrzyniec Woźniak

10/10 - Xuất sắc

Chang Fu

Lưu trú 2 đêm vào Tháng 10, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 25/10/2023
Dear Chang Fu, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the hotel. We would love to host you again in the future! Warm greetings from Zakopane!

10/10 - Xuất sắc

Maciej

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Kierownik Operacyjny trả lời vào 24/10/2023
Szanowny Panie Macieju,dziękujemy za wybranie Hotelu Aries & Spa na Pana pobyt. W imieniu zespołu dziękuję za ocenę.Z poważaniemJakub Mularski

10/10 - Xuất sắc

Hilde Berg

Lưu trú 2 đêm vào Tháng 10, 2023
Jakub Mularski trả lời vào 17/10/2023
Dear Guest,thank you for your kind review and for choosing our hotel. We look forward to the pleasure of serving you again in the near future.Best regards

10/10 - Xuất sắc

Evan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel with nice staff and a good location to town. The breakfast in the morning was wonderful as well.
Lưu trú 1 đêm vào Tháng 10, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 07/10/2023
Dear Evan, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed your time with us, especially appreciating our unique design, caring Staff, amazing breakfasts and central location. We would love to host you again! Warm greetings from Zakopane!

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
Overpriced
5 stars Polish hotel, not 5 stars world hotel. But stuff was friendly and helpful. Always greeting you when they see you. Bit overpriced.
Lưu trú 1 đêm vào Tháng 9, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 07/10/2023
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write your review. I am pleased to hear that you were amazed by efforts of our caring Staff. If there is anything what could make your stay even more enjoyable, we are available 24/7 to help you throughout your stay. Satisfaction of our Guests is our priority, then I would be grateful if you provide us in a direct message any suggestions of improvements that could make your next future stay unforgettable. Hope that we will have an opportunity to meet you once again in the very heart of Zakopane. Kind regards

10/10 - Xuất sắc

Casey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic Hotel
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
Lưu trú 2 đêm vào Tháng 9, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 02/10/2023
Dear Casey, Thank you for sharing your insight on your recent Aries experience. I am delighted to hear that you had an amazing time with us. Every comment of our Guests helps us to constantly improve our services so I hope that with your another future stay at the Aries everything will be nice. Warm greetings from Zakopane!

10/10 - Xuất sắc

Malgorzata

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing atmosphere, delicious food, friendly staff, highly recommended
Lưu trú 1 đêm vào Tháng 9, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 02/10/2023
Dear Malgorzata, Thank you for your kind comment on your recent Aries experience. I am pleased to hear that you enjoyed unique atmosphere of the place as well as efforts of our Team. Please feel more than welcome to stay with us again!

10/10 - Xuất sắc

Marek

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 9, 2023
Wawrzyniec Woźniak, Concierge trả lời vào 02/10/2023
Dear Marek, Thank you for a highest score for the Aries Hotel & Spa Zakopane. We would love to host you again in the future! Best regards