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Hotel Bahnhof

1.0 star property
Hotel in Zermatt, steps from Zermatt-Matterhorn Ski Paradise

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Hotel Bahnhof sits in the heart of Zermatt City Centre, offering both comfort and convenience for visitors. Guests can enjoy quiet moments on the terrace, browse through the library for their next read, and stay connected with complimentary WiFi in every room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Free WiFi, bed sheets

Double Room, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Private bathroom
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Free WiFi, bed sheets

Double Room, Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Renovated in 2016
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Free WiFi, bed sheets

Single Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

Premium Shared Dormitory, Mixed Dorm | Living area

Premium Shared Dormitory, Mixed Dorm

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Free WiFi, bed sheets

Family Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only | Free WiFi, bed sheets

Premium Shared Dormitory, Women only

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory

Shared Dormitory | Free WiFi, bed sheets

Shared Dormitory

Highlights

Daily housekeeping
  • Mountain view
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Private Double Room with Matterhorn View

Private Double Room with Matterhorn View | Free WiFi, bed sheets

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private bathroom
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Bahnhofplatz 54, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Restaurant Derby - ‬3 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Bahnhof

Hotel near Zermatt-Matterhorn Ski Paradise
Hotel Bahnhof provides amenities, such as a terrace and a library. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-in, a vending machine and luggage storage
  • Smoke-free property
Room features
All guest rooms at Hotel Bahnhof include amenities, such as free WiFi.

Similar properties

Exterior
Hotel Alpina
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 458 reviews
The price is 7.609.213 ₫
8.163.854 ₫ total
includes taxes & fees
20 Nov - 21 Nov
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

Is Hotel Bahnhof pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bahnhof?

Hotel Bahnhof doesn't offer parking.

What time is check-in at Hotel Bahnhof?

Check-in start time: 2 PM; check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bahnhof?

Checkout is at 11:00 AM.

Where is Hotel Bahnhof located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt Visitor Center. Matterhorn Museum and St. Mauritius Church are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk.

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Hotel Bahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 401 reviews
Rating 8 - Good. 120 out of 401 reviews
Rating 6 - Okay. 33 out of 401 reviews
Rating 4 - Poor. 6 out of 401 reviews
Rating 2 - Terrible. 5 out of 401 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really friendly staff, would definitely stay again!
Stayed 1 night in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the train station but remarkably quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jill

Liked: Amenities
This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!!
Stayed 1 night in Jul 2022

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean, check in process was so simple for after hours and overall would stay again!! Thank you
Stayed 1 night in Mar 2025

6/10 Okay

James

Great location and nice shared kitchen area
Stayed 2 nights in Mar 2024

10/10 Excellent

Xiaoxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well set up for comfort and convenience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation,，
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessable.....basic clean rooms....totally fit the incredible setting.
Stayed 1 night in Jun 2022

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a really great find. I took the hostel room upstairs on the 4th floor (Kilimanjaro) and it worked well. Definitely a hostel up there with bathrooms one floor down but exactly what I needed. Amazing kitchen and great ski room with boot heaters. Right next to the train station and easy access to skiing. The check in and staff were amazing. Quite a find.
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

Lovely front desk welcome, and check in was able to happen early after a long travel day. My room was clean, and my bed was super comfortable. I had a shared bathroom and shower, but it was always impeccably clean and stocked. Water was hot/pressure was great. It was nice having my own sink and vanity in my room, and fresh towels were provided daily. Clear view of the Matterhorn from my little balcony, which was beautiful. The cons: no lift, and the restaurant noise outside was super intense on my second out of two nights until 11:30pm, and I had to start my hike to Matterhorn base camp early the next morning. That was rough.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to transportation shops and restaurants. Very clean. Nice staff. Good value for accommodations. Would consider coming again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Tee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 1 min walk from the train station. Strategic location for those who bringing a big luggage and do not wish to walk to far ;)
Stayed 2 nights in Mar 2024

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the bests hostels ever

One of the best hostels I’ve ever stayed in my life. Friendly, super, super clean, accommodating. Check in was a breeze. I had a private room but would definitely stay in a dorm next time. In fact I asked but they were full.
Stayed 1 night in Jul 2024

10/10 Excellent

Lim

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jan 2023

10/10 Excellent

Hui Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay for Zermatt

We stayed in a double room with attached bathroom. Even though the room is relatively small for 2 persons with luggages, but the condition of the room is excellent! The shower temperature control and water pressure is good, the room temperature is well controlled, even though outside is 1 degree Celsius, we are kept warm in the room. The bathroom natural ventilation is good, the room is clean. The staffs are well manners and friendly, the check in / out process is hassles-free. Overall are excellent
Stayed 2 nights in Jun 2022

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we particularly liked about this property was that it was right in front of the train station so we didn't have to take a taxi. The staff was very helpful and friendly and it was convenient for shopping, dining etc. We had not noticed that this was a hostel when we booked it and were a bit dismayed when we arrived and found that we had a shared bathroom, but it turned out okay. We never had any problems having to wait for facilities the entire time we were there.
Stayed 4 nights in Jun 2022

8/10 Good

Limary

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms do not have bathroom you have to share and rent the towels
Stayed 2 nights in Mar 2023

10/10 Excellent

Katherine T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bahnhof was a little gem. We were on a budget and could not afford much in Zermatt. I didn't realize when I booked that it was a hostel / hotel. However, it turned out to be the best for us. We shopped in the local grocery store and ate our meals in the communal kitchen, which was clean and very convenient. We also enjoyed the laundry facilities (halfway through our trip). The room was comfortable and clean. The shower was strong. The desk clerk was very helpful and nice. If you're looking for a nice place to stay on a middle class traveler's budget, this is your place. But, bring your phone or laptop. There wasn't a tv.
Stayed 2 nights in Jul 2022

2/10 Terrible

Chuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience in Switzerland

Stayed for only 1 night. The next morning, there is completely no hot water for shower despite waiting for 2.5hours. Had to checkout of this hotel without any showering for the past 18hours. There is no lift nor help available to bring my single luggage bag upstairs which weigh more than 24kg. Most terrible hotel we have stayed throughout our 14-day trip in Swiss. Huge regret to book Bahnhof,
Stayed 1 night in May 2023

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ツェルマットの駅前でとても便利でした。ベッドはプライバシーが保たれるような配置でとても良かったです。
Stayed 2 nights in Aug 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
hostel with lots of coming and going and shared kitchen facilities. Too busy to relax in the atmosphere.
Stayed 4 nights in Aug 2025

10/10 Excellent

haiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and surrounding area, Kitchen is well equipped and maintained . Beds are comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station and cheap :)
Stayed 1 night in Jul 2025

10/10 Excellent

Norma Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación excelente, está frente a la estación de tren… muy bien ubicado, es un hostal compartes baño, pero muy limpio.
Stayed 2 nights in Jul 2025